Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard
USCycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard
Motif du rappel / Danger
TranslatedThe front fender can detach and cause the front wheel to abruptly stop, posing a fall hazard.
Description du produit & Identification
TranslatedThis recall involves all Cycling Sports Group Cannondale Canvas NEO bicycles. These are "e-bicycles" that have an electric assist motor, and they were sold in a variety of different colors and sizes. Affected bicycles are marked "Canvas" on the top tube and have an electric assist motor. Only models of "Canvas" bicycles with an electric assist motor are included in this recall.
Produits concernés
TranslatedCannondale Canvas NEO Bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Cycling-Sports-Group-Recalls-Cannondale-Canvas-NEO-Bicycles-Due-to-Fall-Hazard |
| Title | Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-102027AM.png |
| Images › 1 › Caption | Recalled Cannondale Canvas NEO Bicycle |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-102035AM.png |
| Images › 2 › Caption | “Canvas” decal on the top tube of Cannondale Canvas NEO Bicycle |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3-102043AM.png |
| Images › 3 › Caption | Electric assist motor on the recalled Cannondale Canvas NEO Bicycle |
| Hazards › Name | The front fender can detach and cause the front wheel to abruptly stop, posing a fall hazard. |
| Injuries › Name | Cycling Sports Group has received eight reports of the fender detaching and contacting the bicycle wheel, two of which resulted in injuries involving bruising and abrasions. |
| Products › Name | Cannondale Canvas NEO Bicycles |
| Products › Number Of Units | About 1,270 |
| Recall I D | 8967 |
| Remedies › Name | Consumers should immediately stop riding the bicycle until the front fender is removed, and contact their local authorized Cannondale dealer or Cycling Sports Group to arrange for a free repair. |
| Importers › Name | Cycling Sports Group Inc., of Wilton, Conn. |
| Retailers › Name | Authorized Cannondale dealers nationwide from June 2019 through October 2020 for between $3,200 and $4,200. |
| Recall Date | 2020-12-16T00:00:00 |
| Description | This recall involves all Cycling Sports Group Cannondale Canvas NEO bicycles. These are "e-bicycles" that have an electric assist motor, and they were sold in a variety of different colors and sizes. Affected bicycles are marked "Canvas" on the top tube and have an electric assist motor. Only models of "Canvas" bicycles with an electric assist motor are included in this recall. |
| Recall Number | 21051 |
| Remedy Options › Option | Repair |
| Consumer Contact | Local authorized Cannondale dealer, or Cycling Sports Group at 800-245-3872 (800-BIKE USA) from 9 a.m. to 6 p.m. ET, Monday through Friday, by email at ridersupport@cannondale.com or online at www.cannondale.com and click on “Recalls and Notices” for more information. |
| Last Publish Date | 2020-12-16T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Cycling Sports Group Recalls Cannondale Canvas NEO Bicycles Due to Fall Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/cycling-sports-group-recalls-cannondale-canvas-neo-bicycles-due-to-fal/CPSC-21051
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