Cruise LLC - Software May Cause Unexpected Braking
USCruise LLC - Software May Cause Unexpected Braking
Recalling Firm: Cruise LLC
Motif du rappel / Danger
TranslatedUnexpected braking can increase the risk of a crash.
Description du produit & Identification
TranslatedCruise LLC (Cruise) is recalling certain Automated Driving Systems (ADS) units equipped with software versions released prior to May 14, 2024. The software may cause the vehicle to unexpectedly brake in cases where a vehicle or cyclist approaches the rear of the vehicle.
Produits concernés
TranslatedSoftware May Cause Unexpected Braking
Additional Source Details
| Field | Value |
|---|---|
| Subject | Software May Cause Unexpected Braking |
| Nhtsa id | 24E067000 |
| Component | ELECTRICAL SYSTEM |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24E067000 |
| Recall link › Description | Go to Recall |
| Recall type | Equipment |
| Do not drive | No |
| Manufacturer | Cruise LLC |
| Defect summary | Cruise LLC (Cruise) is recalling certain Automated Driving Systems (ADS) units equipped with software versions released prior to May 14, 2024. The software may cause the vehicle to unexpectedly brake in cases where a vehicle or cyclist approaches the rear of the vehicle. |
| Completion rate | 100.00 |
| Corrective action | Cruise updated the software in all supervised test fleet vehicles, free of charge. All affected driverless fleet vehicles will also be repaired prior to returning to service. Cruise's number for this recall is 24-01. |
| Consequence summary | Unexpected braking can increase the risk of a crash. |
| Mfr campaign number | 24-01 |
| Potentially affected | 1194 |
| Report received date | 2024-08-09T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Cruise LLC - Software May Cause Unexpected Braking?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableCruise LLC
- Niveau de risqueELECTRICAL SYSTEM
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🚨 SAFETY ALERT: Cruise LLC - Cruise LLC - Software May Cause Unexpected Braking Check if your household is affected: https://therecallfile.com/fr/recalls/cruise-llc-software-may-cause-unexpected-braking/NHTSA-24E067000
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