Accueil/Tous les Rappels/AU-289374c4-7b4f-48c8-828c-b4cafce7b86e
Australia ProductsQuadbikes and a...

Crossfire Territory 500 All Terrain Vehicle (ATV) MY2020-2021

Publié le: 20 octobre 2021ID du rappel: 289374c4-7b4f-48c8-828c-b4cafce7b86eCatégorie: Produits de ConsommationPays: Australie
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The product does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019. The vehicle has not been fitted with the required reflex reflectors.

Description du produit & Identification

Reason / Defects: The product does not comply with the Consumer Goods (Quad Bikes) Safety Standard 2019. The vehicle has not been fitted with the required reflex reflectors. Hazards: If the vehicle is not fitted with the required reflex reflectors, there may be an increased risk of serious injury or death. What to do: Affected owners will be contacted directly. Affected owners should contact their nearest authorised Crossfire dealer to arrange for an inspection and repair of the vehicle. The user manual is available for download via the ‘Support’ section of the Crossfire website at http://crossfiremotorcycles.com/support/. You may also request a hard copy of the updated user manual from Crossfire directly via 02 8783 8411 or sales@crossfiremotorcycles.com.au, or from your closest authorised Crossfire dealer. For more information, contact the nearest authorised dealer, or Crossfire directly by phone on 02 8783 8411 or via email at sales@crossfiremotorycles.com. A list of authorised dealers and more information is available at http://crossfiremotorcycles.com/dealers/

Produits concernés

Crossfire Territory 500 500cc utility model all terrain vehicle 17L petrol tank Automatic CVT transmission Product Dimensions: 2250mm x 1250mm x 1400mm Vehicle Weight: 329kg Model Years 2020-2021 Vehicles built between September 2020 and March 2021 37 affected vehicles

Additional Source Details

FieldValue
Guid › #text289374c4-7b4f-48c8-828c-b4cafce7b86e
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/crossfire-territory-500-all-terrain-vehicle-atv-my2020-2021
Pub DateWed, 20 Oct 2021 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Crossfire%20Territory%20500.jpg?itok=c3TM9BGI

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Crossfire Territory 500 All Terrain Vehicle (ATV) MY2020-2021?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Niveau de risqueQuadbikes and all-terrain vehicles (ATVs)
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
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