CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported
USCPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported
Recalling Firm: ThyssenKrupp Access Manufacturing, LLC, thyssenkrupp Access Corp., Access Industries, National Wheel-O-Vator
Motif du rappel / Danger
TranslatedChildren can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.
Description du produit & Identification
TranslatedThis recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.
Produits concernés
Translatedthyssenkrupp Access Corp. Residential Elevators
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/CPSC-thyssenkrupp-Access-Corp-Settle-Lawsuit-Firm-to-Conduct-Recall-to-Inspect-Home-Elevators-Due-to-Entrapment-Hazard-Posing-Risk-of-Serious-Injury-or-Death-to-Children-One-Child-Death-Reported |
| Title | CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_91.png |
| Images › 1 › Caption | Example of the space between the exterior hoistway door and interior elevator car gate without a safety device/space guard |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_76.png |
| Images › 2 › Caption | Example of an installed safety device/space guard |
| Hazards › Name | Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor. |
| Injuries › Name | There have been three incidents involving these elevators, including a 2-year old child who died in 2017 and a 2010 incident that left a 3-year old child permanently disabled. |
| Products › Name | thyssenkrupp Access Corp. Residential Elevators |
| Products › Number Of Units | About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation |
| Recall I D | 9392 |
| Remedies › Name | Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home. |
| Retailers › Name | Sold to dealers for installation in homes between approximately 1996 and 2012 for between $15,000 and $25,000 for a two-landing installation. |
| Recall Date | 2022-09-14T00:00:00 |
| Description | This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012. |
| Recall Number | 22221 |
| Manufacturers › 1 › Name | ThyssenKrupp Access Manufacturing, LLC |
| Manufacturers › 2 › Name | thyssenkrupp Access Corp. |
| Manufacturers › 3 › Name | Access Industries |
| Manufacturers › 4 › Name | National Wheel-O-Vator |
| Remedy Options › 1 › Option | Inspect |
| Remedy Options › 2 › Option | Repair |
| Consumer Contact | TKA at 800-285-9862 from 9 a.m. to 5 p.m. ET Monday through Friday or online at the TKA Home Elevator Safety Program at https://homelevator-safety.com or by emailing info@homelevator-safety.com. |
| Last Publish Date | 2022-09-14T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Ha...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsableThyssenKrupp Access Manufacturing, LLC, thyssenkrupp Access Corp., Access Industries, National Wheel-O-Vator
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🚨 SAFETY ALERT: ThyssenKrupp Access Manufacturing, LLC, thyssenkrupp Access Corp., Access Industries, National Wheel-O-Vator - CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported Check if your household is affected: https://therecallfile.com/fr/recalls/cpsc-thyssenkrupp-access-corp-settle-lawsuit-firm-to-conduct-recall-to/CPSC-22221
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