CPSC, Rival Announce Electric Crock Grill Replacement Program
USCPSC, Rival Announce Electric Crock Grill Replacement Program
Recalling Firm: Rival
Description du produit & Identification
TranslatedJanuary 30, 1995 Release # 95-070 WASHINGTON, D.C. - CPSC, Rival of Kansas City, Mo., announced today a program to replace heating elements on about 1.1 million Rival electric crock grills. The heating elements on model 5740 and 5750 indoor electric grills, which were not sealed during production, can expose consumers to electric shock. To date, Rival has received 13 consumer complaints of electric shock and three retailer-returned grills that leaked electrical current.The Rival electric grills sold from January 1990 to December 1993 for about $20 each in retail stores nationwide. Both models contain a chrome-plated 11 inch steel grill, a heating element and a support bar, however, the model 5740 has a steel base, while the model 5750 has a stoneware base. Heating elements stamped with an "E" before the part number (see diagram) are not included in this replacement program.Owners of model 5740 and 5750 grills should stop using them immediately and contact Rival at (800) 557-4825 for assistance in identfying the element and replacing it, if necessary. Rival will instruct owners on how to remove one of the two end pins of the recalled element. Upon receiving the returned end pin, Rival will provide consumers a free replacement heating element
Produits concernés
TranslatedRival indoor electric crock grills
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/1995/CPSC-Rival-Announce-Electric-Crock-Grill-Replacement-Program |
| Title | CPSC, Rival Announce Electric Crock Grill Replacement Program |
| Products › Name | Rival indoor electric crock grills |
| Products › Type | Grills, Smokers & Accessories |
| Products › Category I D | 1979 |
| Recall I D | 5633 |
| Recall Date | 1995-01-30T00:00:00 |
| Description | January 30, 1995 Release # 95-070 WASHINGTON, D.C. - CPSC, Rival of Kansas City, Mo., announced today a program to replace heating elements on about 1.1 million Rival electric crock grills. The heating elements on model 5740 and 5750 indoor electric grills, which were not sealed during production, can expose consumers to electric shock. To date, Rival has received 13 consumer complaints of electric shock and three retailer-returned grills that leaked electrical current.The Rival electric grills sold from January 1990 to December 1993 for about $20 each in retail stores nationwide. Both models contain a chrome-plated 11 inch steel grill, a heating element and a support bar, however, the model 5740 has a steel base, while the model 5750 has a stoneware base. Heating elements stamped with an "E" before the part number (see diagram) are not included in this replacement program.Owners of model 5740 and 5750 grills should stop using them immediately and contact Rival at (800) 557-4825 for assistance in identfying the element and replacing it, if necessary. Rival will instruct owners on how to remove one of the two end pins of the recalled element. Upon receiving the returned end pin, Rival will provide consumers a free replacement heating element |
| Recall Number | 95070 |
| Manufacturers › Name | Rival |
| Last Publish Date | 2015-02-23T00:00:00 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought CPSC, Rival Announce Electric Crock Grill Replacement Program?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Rival - CPSC, Rival Announce Electric Crock Grill Replacement Program Check if your household is affected: https://therecallfile.com/fr/recalls/cpsc-rival-announce-electric-crock-grill-replacement-program/CPSC-95070
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