CPSCGeneral Alert

Costco Recalls Ubio Labs Power Banks Due to Fire Hazard; Caught Fire on Commercial Flight (Recall Alert)

Publié le: 17 août 2023ID du rappel: 23783Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The recalled power banks can overheat and ignite, posing a fire hazard.

Description du produit & Identification

This recall involves Ubio Labs power banks, sold in either a pack of one or a pack of two. The recalled power banks are black and have the model number PWB1071 printed on the back. The Costco item number is printed on the package. The item number for the single pack is 1314518, and the item number for the two-pack is 1265470.

Produits concernés

Ubio Labs power banks

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/Costco-Recalls-Ubio-Labs-Power-Banks-Due-to-Fire-Hazard-Caught-Fire-on-Commercial-Flight-Recall-Alert
TitleCostco Recalls Ubio Labs Power Banks Due to Fire Hazard; Caught Fire on Commercial Flight (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/image3_16.png
Images › 1 › CaptionRecalled power banks in dual pack
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/image2_14.jpg
Images › 2 › CaptionRecalled power banks in single pack
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/image4_7.png
Images › 3 › CaptionBack of recalled power banks showing model number PWB1071
Hazards › NameThe recalled power banks can overheat and ignite, posing a fire hazard.
Injuries › NameCostco has received three reports of fire, including one report of fire on a commercial flight resulting in four reports of smoke inhalation and one report of a minor burn injury to passengers.
Products › NameUbio Labs power banks
Products › Number Of UnitsAbout 350,000
Recall I D9693
Remedies › NameConsumers should immediately stop using the recalled power banks and contact Costco for a full refund. Ubio Labs is no longer in operation. Costco has contacted all known purchasers directly.
Importers › NameUbio Labs, Inc., of Mercer Island, Washington (ceased operations)
Retailers › NameCostco stores nationwide and online at www.costco.com from March 2019 through December 2020 for the 1-pack for about $32 and from September 2018 through December 2020 for the 2-pack for about $40.
Recall Date2023-08-17T00:00:00
DescriptionThis recall involves Ubio Labs power banks, sold in either a pack of one or a pack of two. The recalled power banks are black and have the model number PWB1071 printed on the back. The Costco item number is printed on the package. The item number for the single pack is 1314518, and the item number for the two-pack is 1265470.
Distributors › NameCostco Wholesale Corp., of Issaquah, Washington
Recall Number23783
Remedy Options › OptionRefund
Consumer ContactCostco at 800-774-2678 from 8 a.m. to 5 p.m. PT Monday through Friday and 8 a.m. to 7 p.m. PT Saturday through Sunday, by live chat at https://customerservice.costco.com/ from 5 a.m. to 8 p.m. PT Monday through Friday and 6 a.m. to 6 p.m. PT Saturday through Sunday, or online at https://www.costco.com/recalls.html or www.costco.com and click on Recalls & Product Notices at the bottom of the page for more information.
Last Publish Date2023-08-17T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Costco Recalls Ubio Labs Power Banks Due to Fire Hazard; Caught Fire on Commercial Flight (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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