Health CanadaGeneral Alert

Cord blood banked at the Canadian Cord Blood bioRepository in Edmonton, Alberta, may pose serious health risks

Publié le: 1 novembre 2023ID du rappel: 74512Catégorie: Produits de ConsommationPays: Canada
Canada
Safety AlertHealth CanadaCanadaCanada

Cord blood banked at the Canadian Cord Blood bioRepository in Edmonton, Alberta, may pose serious health risks

Recalling Firm: Communications and Public Affairs Branch

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Motif du rappel / Danger

Product safety

Description du produit & Identification

If you want to use your stored cord blood, it should be tested prior to release by a qualified third party according to accredited standards outlined by the Canadian Standards Association for blood cells used for transplantation. This should include, at a minimum, testing for infectious disease agents and cell viability.If you have cord blood stored at CCBR or if you have a contract to store cord blood with CCBR, it is recommended you contact CCBR to understand your options.If you have concerns or complaints about cord blood or any health product, you can file a report with Health Canada by completing an online complaint form.Health Canada has published information to help parents or caregivers make informed decisions about banking cord blood.

Produits concernés

Cord blood currently banked at the Canadian Cord Blood bioRepository (CCBR), located in Edmonton, Alberta, that was collected, processed, tested, and/or stored anytime between March 1, 2014, and present.

Additional Source Details

FieldValue
N I D74512
U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/cord-blood-banked-canadian-cord-blood-biorepository-edmonton-alberta-may-pose-serious
IssueProduct safety
TitleCord blood banked at the Canadian Cord Blood bioRepository in Edmonton, Alberta, may pose serious health risks
ProductCord blood currently banked at the Canadian Cord Blood bioRepository (CCBR), located in Edmonton, Alberta, that was collected, processed, tested, and/or stored anytime between March 1, 2014, and present.
Archived0
CategoryBiologic or vaccine
Last updated2023-11-01
OrganizationCommunications and Public Affairs Branch
What you should doIf you want to use your stored cord blood, it should be tested prior to release by a qualified third party according to accredited standards outlined by the Canadian Standards Association for blood cells used for transplantation. This should include, at a minimum, testing for infectious disease agents and cell viability.If you have cord blood stored at CCBR or if you have a contract to store cord blood with CCBR, it is recommended you contact CCBR to understand your options.If you have concerns or complaints about cord blood or any health product, you can file a report with Health Canada by completing an online complaint form.Health Canada has published information to help parents or caregivers make informed decisions about banking cord blood.

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Health Canada).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Cord blood banked at the Canadian Cord Blood bioRepository in Edmonton, Alberta, may pose serious health risks?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Health Canada). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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  • Entreprise responsableCommunications and Public Affairs Branch
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: Communications and Public Affairs Branch - Cord blood banked at the Canadian Cord Blood bioRepository in Edmonton, Alberta, may pose serious health risks

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