Configura Advance Chairs
AustraliaConfigura Advance Chairs
Motif du rappel / Danger
TranslatedThe backrest may detach from the chair.
Description du produit & Identification
TranslatedReason / Defects: The backrest may detach from the chair. Hazards: If the backrest detaches from the chair, a user may fall, increasing the risk of injury. What to do: Consumers should stop using the chair and contact AA-Med Pty Ltd to organise for the chair to be fitted with a modification kit. For more information, consumers can contact AA-Med Pty Ltd on 02 9906 2984.
Produits concernés
TranslatedConfigura Advance Chair Models Model numbers: CHAIR-0-SC3-050 and CHAIR-0-SC4-050 Multiple serial/batch numbers (See attached list of identifying numbers for affected serial numbers and batch numbers) ARTG 323913 (AA-Med Pty Ltd - Alternating-pressure chair cushion system)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | b269f85a-1713-4e14-9c03-c9345c9d6fe6 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/configura-advance-chairs |
| Pub Date | Wed, 04 Aug 2021 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Configura Advance Chairs?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- DistributionAustralia
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🚨 SAFETY ALERT: Configura Advance Chairs Check if your household is affected: https://therecallfile.com/fr/recalls/configura-advance-chairs/AU-b269f85a-1713-4e14-9c03-c9345c9d6fe6
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