CPSCGeneral Alert

Confer Plastics Recalls Pool Step Systems Due to Entrapment and Drowning Hazard

Name: Confer Plastics Recalls Pool Step Systems Due to Entrapment and Drowning Hazard
Brand: Confer Plastics, of North Tonawanda, N.Y.
SKU: CPSC-18198
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 21 août 2018ID du rappel: 18198Catégorie: Produits de ConsommationPays: États-Unis

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Motif du rappel / Danger

Children's limbs can become entrapped in the side openings of the step systems, posing a drowning hazard.

Description du produit & Identification

This recall involves three models of in-pool step systems with curved steps for in-ground and aboveground pools. The steps and handrails are made of gray and beige plastic. The manufacturing/date code is located on the side walls of each step. Model Product Description Manufacturing/Date Code Range #CCX-AG Confer Curve base (staircase) 4-step for aboveground pool All 2013-2018 #CCX-IG Confer Curve base (staircase) 3-step for in-ground pool All 2013-2018 #CCX-ADD Curve add-on unit for either in-ground or aboveground stairs All 2013-2018

Produits concernés

Curve in-pool step systems

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2018/Confer-Plastics-Recalls-Pool-Step-Systems-Due-to-Entrapment-and-Drowning-Hazard
Title	Confer Plastics Recalls Pool Step Systems Due to Entrapment and Drowning Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/pic1_16.png
Images › 1 › Caption	Recalled Confer Plastics pool step system (model CCX-AG)
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/pic2_8.png
Images › 2 › Caption	Recalled Confer Plastics pool step system (model CCX-ADD)
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/pic3_8.png
Images › 3 › Caption	Recalled Confer Plastics pool step system (model CCX-IG)
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/pic4_6.png
Images › 4 › Caption	The two numbers in the middle next to the arrow represent the year of the manufacturing/date code. (Years 2013-2018 are recalled.)
Hazards › Name	Children's limbs can become entrapped in the side openings of the step systems, posing a drowning hazard.
Injuries › Name	Confer Plastics has received two reports of children's arms becoming entrapped in the side panel openings of the step systems, including reports of minor abrasions. No drownings have been reported.
Products › Name	Curve in-pool step systems
Products › Number Of Units	About 100,000 (In addition, about 2,100 were sold in Canada)
Recall I D	8380
Remedies › Name	Consumers should immediately stop using the recalled pool step systems and contact Confer Plastics for a free repair kit. The repair kit will include additional panels to prevent entrapment and installation instructions.
Retailers › Name	Champion Pool Distributors, Cinderella, EMSCO Distributors, Leisure Living, Leslie's, Superior Pool Products, Water Warehouse stores and other stores nationwide and online at www.conferplastics.com from January 2013 through July 2018 for between $200 and $400.
Recall Date	2018-08-21T00:00:00
Description	This recall involves three models of in-pool step systems with curved steps for in-ground and aboveground pools. The steps and handrails are made of gray and beige plastic. The manufacturing/date code is located on the side walls of each step. Model Product Description Manufacturing/Date Code Range #CCX-AG Confer Curve base (staircase) 4-step for aboveground pool All 2013-2018 #CCX-IG Confer Curve base (staircase) 3-step for in-ground pool All 2013-2018 #CCX-ADD Curve add-on unit for either in-ground or aboveground stairs All 2013-2018
Recall Number	18198
Manufacturers › Name	Confer Plastics, of North Tonawanda, N.Y.
Remedy Options › Option	Repair
Inconjunctions › U R L	http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/67542r-eng.php
Consumer Contact	Confer Plastics at 800-635-3213 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.conferplastics.com and click on “Curve Recall” for more information.
Last Publish Date	2018-08-21T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Confer Plastics Recalls Pool Step Systems Due to Entrapment and Drowning Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Entreprise responsableConfer Plastics, of North Tonawanda, N.Y.

Recall Hazard Severity

Caution (Class III)

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🚨 SAFETY ALERT: Confer Plastics, of North Tonawanda, N.Y. - Confer Plastics Recalls Pool Step Systems Due to Entrapment and Drowning Hazard

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https://therecallfile.com/fr/recalls/confer-plastics-recalls-pool-step-systems-due-to-entrapment-and-drowni/CPSC-18198

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