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Comsol dual port USB wall charger 3.4A/17W - sold at Officeworks

Name: Comsol dual port USB wall charger 3.4A/17W - sold at Officeworks
Brand: Comsol
SKU: AU-28f07872-9665-4f88-b447-eae528b0179c
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 1 mars 2024ID du rappel: 28f07872-9665-4f88-b447-eae528b0179cCatégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The wall plug can break off the main body of the charger exposing the internal wires.

Description du produit & Identification

Reason / Defects: The wall plug can break off the main body of the charger exposing the internal wires. Hazards: There is a risk of serious injury or death from an electric shock or electrocution. What to do: Consumers should stop using the charger immediately. Consumers should return the charger to their nearest Officeworks store to receive a refund. For more information, consumers can visit an Officeworks store or contact Officeworks on 1300 633 423 or www.officeworks.com.au

Produits concernés

Dual port USB type A wall charger. 5V 2.4A output (maximum per port). Affected model no: WCN34WH.

Additional Source Details

Field	Value
Guid › #text	28f07872-9665-4f88-b447-eae528b0179c
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/comsol-dual-port-usb-wall-charger-34a17w-sold-at-officeworks
Pub Date	Fri, 01 Mar 2024 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Comsol%20dual%20port%20USB%20wall%20charger%203.jpg?itok=wbKIdOCD

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Comsol dual port USB wall charger 3.4A/17W - sold at Officeworks?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risque["Computers, laptops and accessories","Power supply and storage"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

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🚨 SAFETY ALERT: Comsol dual port USB wall charger 3.4A/17W - sold at Officeworks

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https://therecallfile.com/fr/recalls/comsol-dual-port-usb-wall-charger-3-4a-17w-sold-at-officeworks/AU-28f07872-9665-4f88-b447-eae528b0179c

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Comsol dual port USB wall charger 3.4A/17W - sold at Officeworks