citroën - c4 picasso,c4,ds4,c5,ds4 voiture de tourisme
Francecitroën - c4 picasso,c4,ds4,c5,ds4 voiture de tourisme
Recalling Firm: citroën
Motif du rappel / Danger
Translatedune surchauffe du moteur peut survenir en raison d’un problème avec le logiciel de commande du moteur.
Description du produit & Identification
TranslatedMotif de rappel: une surchauffe du moteur peut survenir en raison d’un problème avec le logiciel de commande du moteur. | Risques encourus: blessures
Produits concernés
Translatedc4 picasso,c4,ds4,c5,ds4 voiture de tourisme
Additional Source Details
| Field | Value |
|---|---|
| Libelle | c4 picasso,c4,ds4,c5,ds4 voiture de tourisme |
| Rappel guid | 381499978d2359abf8636e7dd1c1bce9f67535ed |
| Motif rappel | une surchauffe du moteur peut survenir en raison d’un problème avec le logiciel de commande du moteur. |
| Numero fiche | a12/0492/18 |
| Marque produit | citroën |
| Numero version | 0 |
| Date publication | 2018-04-06T00:00:00+00:00 |
| Risques encourus | blessures |
| Categorie produit | automobiles et moyens de déplacement |
| Modeles ou references | c4 picasso,c4,ds4,c5,ds4 voiture de tourisme |
| Sous categorie produit | automobiles, motos, scooters |
| Identification produits | c4 picasso: manufactured between 5/12/2012 and 21/4/2015 c4-ds4 manufactured between 17/7/14 and 30/4/15 c5: manufactured between 1/12/2014 and 8/4/2015 ds5 manufactured between 15/5/2013 and 24/4/2015 |
| Lien vers affichette pdf | https://rappel.conso.gouv.fr/affichettepdf/49181/rapex |
| Lien vers la fiche rappel | https://rappel.conso.gouv.fr/fiche-rappel/49181/rapex |
| Informations complementaires | e2*2007/46*0040*21, e2*2007*46*0040*22, e2*2007*46*0040*23, e2*2007/46*0092*07, e2*2207/46*0092*08, e2*2007/46*0092*09, e2*2007/46*0092*10, e2*2007/46*0092*13, e2*2007/46*0092*14, e2*2007/46*0093*05, e2*2007/46*0356*03, e2*2007*46*0356*04, e2*2007*46*0356*05, e2*2007/46*0356*07, e2*2007*46*0356*08, e2*2007*46*0356*09¤e2*2001/116*0360*33 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.
Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (RappelConso).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought citroën - c4 picasso,c4,ds4,c5,ds4 voiture de tourisme?
Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (RappelConso). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: citroën - citroën - c4 picasso,c4,ds4,c5,ds4 voiture de tourisme Check if your household is affected: https://therecallfile.com/fr/recalls/citroen-c4-picasso-c4-ds4-c5-ds4-voiture-de-tourisme/FRANCE-a12/0492/18
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