Accueil/Tous les Rappels/FRANCE-a12/1591/19
RappelConsoGeneral Alert

citroën - c3iv,c4cactus,picasso,c-elysée,spacetourer,jumpy4 voiture de tourisme

Publié le: 25 octobre 2019ID du rappel: a12/1591/19Catégorie: Alimentation & BoissonsPays: France
France
Food & BeverageRappelConsoFranceFrance

citroën - c3iv,c4cactus,picasso,c-elysée,spacetourer,jumpy4 voiture de tourisme

Recalling Firm: citroën

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

un composant en plastique à l’intérieur de la ligne d’échappement du filtre à particules pourrait endommager le filtre à particules diesel (dpf).

Description du produit & Identification

Motif de rappel: un composant en plastique à l’intérieur de la ligne d’échappement du filtre à particules pourrait endommager le filtre à particules diesel (dpf). | Risques encourus: environnement

Produits concernés

c3iv,c4cactus,picasso,c-elysée,spacetourer,jumpy4 voiture de tourisme

Additional Source Details

FieldValue
Libellec3iv,c4cactus,picasso,c-elysée,spacetourer,jumpy4 voiture de tourisme
Rappel guid0d53e5ececa74e5a0551689faa6b18813dd83ef3
Motif rappelun composant en plastique à l’intérieur de la ligne d’échappement du filtre à particules pourrait endommager le filtre à particules diesel (dpf).
Numero fichea12/1591/19
Marque produitcitroën
Numero version0
Date publication2019-10-25T00:00:00+00:00
Risques encourusenvironnement
Categorie produitautomobiles et moyens de déplacement
Modeles ou referencesc3iv,c4cactus,picasso,c-elysée,spacetourer,jumpy4 voiture de tourisme
Sous categorie produitautomobiles, motos, scooters
Identification produitsc3iv 27/9/17-19/6/18:vf7swyhysjt608042-vf7sxyhysjt617422,4cactus 12/12/17-25/6/18:vf70byhyjhe557764-vf70byhyjje542850 c4p. 25/1/18-19/618:vf73ayhzpjj576245-vf73eyhzrjj648085,celysée 15/12/17-19/3/18:vf7ddyhyshj889123-vf7ddyhysjj575902, space/jumpy 30/5/17-22/5/18:vf7vayhrkjz025482-vf7vayhvkjz038341
Lien vers affichette pdfhttps://rappel.conso.gouv.fr/affichettepdf/49076/rapex
Lien vers la fiche rappelhttps://rappel.conso.gouv.fr/fiche-rappel/49076/rapex
Informations complementairese2*2007/46*0003*51, e2*2007/46*0003*52, e2*2007/46*0003*53, e2*2007/46*0440*11, e2*2007/46*0440*12, e2*2007/46*0356*16, e2*2007/46*0356*18, e2*2007/46*0225*10, e2*2007/46*0530*06 code glt

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.

2Isolate & Discontinue Use

Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (RappelConso).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought citroën - c3iv,c4cactus,picasso,c-elysée,spacetourer,jumpy4 voiture de tourisme?

Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (RappelConso). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Outils gratuits

Safety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:

Aperçu

  • Entreprise responsablecitroën
Recall Hazard Severity
Caution (Class III)
Alerte officielle de l’agence

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