CPSCGeneral Alert

Children's Sleepwear Recalled Due to Violation of Federal Flammability Standards and Burn Hazard; Imported by Ekouaer; Sold Exclusively at Amazon.com

Publié le: 13 octobre 2022ID du rappel: 23011Catégorie: Produits de ConsommationPays: États-Unis
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Motif du rappel / Danger

The children's bathrobes fail to meet the flammability standards for children's sleepwear, posing a risk of burn injuries to children.

Description du produit & Identification

This recall involves Ekouaer children's bathrobes made of 65% cotton and 35% polyester. The hooded bathrobes were sold in short-sleeve and long-sleeve and in sizes 110, 120, 130, 140 and 150. The long-sleeve bathrobes were sold in 11 colors: aqua blue, Christmas pattern, grid pattern, navy blue, pink, pink rainbow, purple, purple rainbow, rose red, red and sky blue. The short-sleeve bathrobes were sold in seven colors: aqua green, navy, pink, purple, red, rose and white.

Produits concernés

Children's Bathrobes

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/Childrens-Sleepwear-Recalled-Due-to-Violation-of-Federal-Flammability-Standards-and-Burn-Hazard-Imported-by-Ekouaer-Sold-Exclusively-at-Amazon-com
TitleChildren's Sleepwear Recalled Due to Violation of Federal Flammability Standards and Burn Hazard; Imported by Ekouaer; Sold Exclusively at Amazon.com
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-72345.png
Images › 1 › CaptionRecalled Ekouaer Store bathrobe with long sleeves, aqua blue
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-72358.png
Images › 2 › CaptionRecalled Ekouaer Store bathrobe with long sleeves, pink rainbow
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3-72411.png
Images › 3 › CaptionRecalled Ekouaer Store bathrobe with short sleeves, pink
Hazards › NameThe children's bathrobes fail to meet the flammability standards for children's sleepwear, posing a risk of burn injuries to children.
Injuries › NameNone reported
Products › NameChildren's Bathrobes
Products › Number Of UnitsAbout 9,200
Recall I D9422
Remedies › NameConsumers should immediately take the recalled sleepwear away from children and contact Ekouaer for a full refund. Consumers who purchased the bathrobes will be asked to destroy the garments by cutting them in half and send the recalling firm a photo of the destroyed garment. Upon receipt of the photo, consumers will be issued a full refund of the purchase price. Ekouaer and Amazon will contact all known purchasers.
Importers › NameEkouaer, of China
Retailers › NameOnline at www.amazon.com from March 2020 through July 2021 for between $19 and $38, depending on the style.
Recall Date2022-10-13T00:00:00
DescriptionThis recall involves Ekouaer children's bathrobes made of 65% cotton and 35% polyester. The hooded bathrobes were sold in short-sleeve and long-sleeve and in sizes 110, 120, 130, 140 and 150. The long-sleeve bathrobes were sold in 11 colors: aqua blue, Christmas pattern, grid pattern, navy blue, pink, pink rainbow, purple, purple rainbow, rose red, red and sky blue. The short-sleeve bathrobes were sold in seven colors: aqua green, navy, pink, purple, red, rose and white.
Recall Number23011
Remedy Options › OptionRefund
Consumer ContactEkouaer at 800-608-1432 Monday through Friday 10 a.m. to 5 p.m. PT, email walshkelly15@gmail.com, or online at https://ekouaer.com/pages/product-recall-information or https://ekouaer.com/ and click on Product Recall Information at the top of the page for more information.
Last Publish Date2022-10-13T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Children's Sleepwear Recalled Due to Violation of Federal Flammability Standards and Burn Hazard; Imported by Ekouaer...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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