Chervon North America Recalls EGO Power+ Cordless Brushless Hedge Trimmers Due to Laceration Hazard
USChervon North America Recalls EGO Power+ Cordless Brushless Hedge Trimmers Due to Laceration Hazard
Motif du rappel / Danger
TranslatedThe rear switch trigger can fail to rebound after being pressed, which can cause the unit to activate unexpectedly, posing a laceration hazard.
Description du produit & Identification
TranslatedThis recall involves EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers that were manufactured prior to March 30, 2019. The hedge trimmers have a gray, black and green housing, yellow, 24-inch dual-action steel blade, a black loop handle with a green switch trigger in front of the product housing, and rear switch trigger underneath the rear handle. The EGO logo is displayed on one side of the product housing, and the model number HT2410 and manufacturing date code are displayed on the opposite side. Only units with date codes from September 2017 through March 2019 are included in this recall. The hedge trimmers are powered by a removable battery and were sold as a bare tool with no battery, or in a combination kit which included EGO POWER+ 2.5 Ah battery and a POWER+ 56-volt charger. All units are marked with the model number HT2410.
Produits concernés
TranslatedEGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Chervon-North-America-Recalls-EGO-Power-Cordless-Brushless-Hedge-Trimmers-Due-to-Laceration-Hazard |
| Title | Chervon North America Recalls EGO Power+ Cordless Brushless Hedge Trimmers Due to Laceration Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/ego-hedge-trimmer.png |
| Images › 1 › Caption | Recalled EGO Power+ 24” Brushless Hedge Trimmer, Model HT2410 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/model-manufacturing-code.png |
| Images › 2 › Caption | Model number and manufacturing date code on housing of the recalled hedge trimmer |
| Hazards › Name | The rear switch trigger can fail to rebound after being pressed, which can cause the unit to activate unexpectedly, posing a laceration hazard. |
| Injuries › Name | The firm has received 34 reports in the U.S. of the trimmers starting unexpectedly, including eight reports of lacerations requiring stitches. |
| Products › Name | EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers |
| Products › Number Of Units | About 85,000 (In addition, 4,000 in Canada) |
| Recall I D | 9637 |
| Remedies › Name | Consumers should immediately stop using the recalled hedge trimmers and contact Chervon for a free repair of the rear trigger switch. |
| Importers › Name | Chervon North America Inc., of Naperville, Illinois |
| Retailers › Name | Home improvement stores, hardware stores and authorized dealers and distributors nationwide and online at Acehardware.com, Acmetools.com and Homedepot.com from September 2017 through March 2020 for between $150 and $220. |
| Recall Date | 2023-06-01T00:00:00 |
| Description | This recall involves EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers that were manufactured prior to March 30, 2019. The hedge trimmers have a gray, black and green housing, yellow, 24-inch dual-action steel blade, a black loop handle with a green switch trigger in front of the product housing, and rear switch trigger underneath the rear handle. The EGO logo is displayed on one side of the product housing, and the model number HT2410 and manufacturing date code are displayed on the opposite side. Only units with date codes from September 2017 through March 2019 are included in this recall. The hedge trimmers are powered by a removable battery and were sold as a bare tool with no battery, or in a combination kit which included EGO POWER+ 2.5 Ah battery and a POWER+ 56-volt charger. All units are marked with the model number HT2410. |
| Recall Number | 23212 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/ego-power-cordless-brushless-hedge-trimmers-recalled-due-potential-laceration-hazard |
| Consumer Contact | Chervon North America at 800-492-0777 from 8:30 a.m. to 8 p.m. ET Monday through Friday, 10 a.m. to 6 p.m. ET Saturday and Sunday, email at HT2410recall@na.chervongroup.com or online at www.egopowerplus.com/recalls or www.egopowerplus.com and click on "PRODUCT RECALLS" at the top of the page for more information. |
| Last Publish Date | 2023-06-01T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Chervon North America Recalls EGO Power+ Cordless Brushless Hedge Trimmers Due to Laceration Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Chervon North America Recalls EGO Power+ Cordless Brushless Hedge Trimmers Due to Laceration Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/chervon-north-america-recalls-ego-power-cordless-brushless-hedge-trimm/CPSC-23212
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