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Australia ProductsPet equipment

Charlie's Pet Pool

Name: Charlie's Pet Pool
Brand: Charlies
SKU: AU-795d72cc-4863-42c9-b939-60b55ab907e1
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 12 février 2025ID du rappel: 795d72cc-4863-42c9-b939-60b55ab907e1Catégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The products do not comply with the mandatory standard for portable swimming pools . The products do not have the required warning signs and messages.

Description du produit & Identification

Reason / Defects: The products do not comply with the mandatory standard for portable swimming pools . The products do not have the required warning signs and messages. Hazards: Risk of drowning and death if a child enters the pool unsupervised. What to do: Stop using the pool immediately and contact the place of purchase for a full refund. Contact Decor Innovations if you have sold or gifted the product to another person. Contact: Decor Innovations Pty Ltd E-mail: Customerservice@decorinnovations.com.au Phone number: 02 97381118

Produits concernés

Pet pool. Sold in various colours and sizes: Party Watermelon (80cm, 120cm, 160cm) Party Beach Ball (80cm, 120cm, 160cm) Party Summer Blue (80cm, 120cm, 160cm) Party Pride (80cm, 120cm, 160cm) Pawtton Print (80cm, 120cm, 160cm)

Additional Source Details

Field	Value
Guid › #text	795d72cc-4863-42c9-b939-60b55ab907e1
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/charlies-pet-pool
Pub Date	Wed, 12 Feb 2025 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Party%20Summer%20blue%20pet%20pool.jpg?itok=AAqj60s4

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Charlie's Pet Pool?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risque["Pet equipment","Swimming pools and spas (portable or inflatable)"]
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

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🚨 SAFETY ALERT: Charlie's Pet Pool

Check if your household is affected:
https://therecallfile.com/fr/recalls/charlie-s-pet-pool/AU-795d72cc-4863-42c9-b939-60b55ab907e1

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