Char-Broil Recalls Digital Electric Smokers Due to Risk of Electric Shock
USChar-Broil Recalls Digital Electric Smokers Due to Risk of Electric Shock
Motif du rappel / Danger
TranslatedThe smokers can leak electrical current during use, posing an electric shock hazard.
Description du produit & Identification
TranslatedThis recall involves Char-Broil digital electric smokers with the following model descriptions: Digital Electric Smoker; Digital Electric Smoker w/Window; Digital Electric Smoker, Black w/Window; Digital Electric Smoker, Medallion; Digital Electric Smoker, Connected; and Digital Electric Smoker, XL. These electric smokers were designed and intended only for outdoor use to cook without charcoal. The smokers were sold in black and stainless-steel finishes. The "Char-Broil" logo plate is on the front of the unit. The product label is located on the outside back of the unit and includes the model and serial numbers and brand information. UPC codes, located on the packaging, are included in this recall with the model description and item numbers as follows: Model Description Model No. UPC Digital Electric Smoker 14202002 17202002 14202002-A1 17202002-A1 99143020020 Digital Electric Smoker, w/Window 14202004 17202004 14202004-A1 17202004-A1 099143020044 Digital Electric Smoker, Black w/Window 19202101 099143021010 Digital Electric Smoker, Medallion 463246619 047362324665 Digital Electric Smoker, Connected 15202043 17202043 15202043-A1 17202043-A1 099143020433 Digital Electric Smoker, XL 099143020051
Produits concernés
TranslatedDigital Electric Smokers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Char-Broil-Recalls-Digital-Electric-Smokers-Due-to-Risk-of-Electric-Shock |
| Title | Char-Broil Recalls Digital Electric Smokers Due to Risk of Electric Shock |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Elec-smoker.png |
| Images › 1 › Caption | Recalled Char-Broil Digital Electric Smoker |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/smokerw-window.png |
| Images › 2 › Caption | Recalled Char-Broil Digital Electric Smoker w/Window |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/blacw-window.png |
| Images › 3 › Caption | Recalled Char-Broil Digital Electric Smoker, Black w/Window |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/digitalXLsmoker.png |
| Images › 4 › Caption | Recalled Char-Broil Digital Electric Smoker, XL |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/medallionsmoker.png |
| Images › 5 › Caption | Recalled Char-Broil Digital Electric Smoker, Medallion |
| Hazards › Name | The smokers can leak electrical current during use, posing an electric shock hazard. |
| Injuries › Name | Char-Broil received 79 reports of consumers who experienced a minor electric shock from touching the smokers while in use, including one report of a consumer developing a finger blister after the shock. |
| Products › Name | Digital Electric Smokers |
| Products › Number Of Units | About 211,700 (In addition, 3,440 were sold in Canada) |
| Recall I D | 9851 |
| Remedies › Name | Consumers should immediately stop using the recalled electric smokers and contact Char-Broil for a free repair kit. The repair kit consists of a Ground Fault Circuit Interrupter ("GFCI") plug (also known as a "pigtail"), a clamshell enclosure to secure the GFCI pigtail, and a cable clamp. Instructions for installing each of these repair kit items will also be provided. |
| Importers › Name | Char-Broil LLC, of Columbus, Georgia |
| Retailers › Name | Lowe's, Menards, Ollie's Bargain Outlet, Target and other stores nationwide, and online at Amazon.com, HSN.com and Charbroil.com from April 2015 through January 2024 for between $300 and $600. |
| Recall Date | 2024-02-15T00:00:00 |
| Description | This recall involves Char-Broil digital electric smokers with the following model descriptions: Digital Electric Smoker; Digital Electric Smoker w/Window; Digital Electric Smoker, Black w/Window; Digital Electric Smoker, Medallion; Digital Electric Smoker, Connected; and Digital Electric Smoker, XL. These electric smokers were designed and intended only for outdoor use to cook without charcoal. The smokers were sold in black and stainless-steel finishes. The "Char-Broil" logo plate is on the front of the unit. The product label is located on the outside back of the unit and includes the model and serial numbers and brand information. UPC codes, located on the packaging, are included in this recall with the model description and item numbers as follows: Model Description Model No. UPC Digital Electric Smoker 14202002 17202002 14202002-A1 17202002-A1 99143020020 Digital Electric Smoker, w/Window 14202004 17202004 14202004-A1 17202004-A1 099143020044 Digital Electric Smoker, Black w/Window 19202101 099143021010 Digital Electric Smoker, Medallion 463246619 047362324665 Digital Electric Smoker, Connected 15202043 17202043 15202043-A1 17202043-A1 099143020433 Digital Electric Smoker, XL 099143020051 |
| Product U P Cs › 1 › U P C | 047362324665 |
| Product U P Cs › 2 › U P C | 099143020020 |
| Product U P Cs › 3 › U P C | 099143020044 |
| Product U P Cs › 4 › U P C | 099143020051 |
| Product U P Cs › 5 › U P C | 099143020433 |
| Product U P Cs › 6 › U P C | 099143020433 |
| Product U P Cs › 7 › U P C | 099143021010 |
| Recall Number | 24116 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/char-broil-digital-electric-smokers-recalled-due-potential-electric-shock-hazard |
| Consumer Contact | Char-Broil toll-free at 833-206-4647 from 9 a.m. to 7 p.m. ET Monday through Saturday, email at recall@charbroil.com, online at www.charbroil.com and click on "Product Recalls" under "Parts & Support" or www.charbroil.com/recalls for more information. |
| Last Publish Date | 2024-02-15T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Char-Broil Recalls Digital Electric Smokers Due to Risk of Electric Shock?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Char-Broil Recalls Digital Electric Smokers Due to Risk of Electric Shock Check if your household is affected: https://therecallfile.com/fr/recalls/char-broil-recalls-digital-electric-smokers-due-to-risk-of-electric-sh/CPSC-24116
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