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Chain guards on Specialized Turbo Como IGH, Turbo Como SL IGH and Turbo Vado IGH e-bikes

Name: Chain guards on Specialized Turbo Como IGH, Turbo Como SL IGH and Turbo Vado IGH e-bikes
Brand: Chain
SKU: AU-5441b884-5c61-4998-a19f-952b03a37c39
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 4 avril 2025ID du rappel: 5441b884-5c61-4998-a19f-952b03a37c39Catégorie: Produits de ConsommationPays: Australie

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

Due to an issue with the chain guard loose clothing may get entrapped in the drivetrain.

Description du produit & Identification

Reason / Defects: Due to an issue with the chain guard loose clothing may get entrapped in the drivetrain. Hazards: Risk of serious injury from fall or collision if clothing is trapped in the drive train while riding. At least one incident has occurred. What to do: Stop riding affected bicycles immediately Return bicycles to an Authorised Specialized Retailer to have an updated chain guard fitted free of charge. Contact: Specialized Australia phone: 1300 499 330 email: ridercare-au@specialized.com web: https://www.specialized.com/au/en

Produits concernés

Specialized Turbo Como IGH Turbo Como SL IGH Turbo Vado IGH e-bikes All affected bicycles have belt drives and internal gear hubs.

Additional Source Details

Field	Value
Guid › #text	5441b884-5c61-4998-a19f-952b03a37c39
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/chain-guards-on-specialized-turbo-como-igh-turbo-como-sl-igh-and-turbo-vado-igh-e-bikes
Pub Date	Fri, 04 Apr 2025 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/Specialized%20Turbo%20IGH%20e-bike.jpg?itok=7s7qH325

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Chain guards on Specialized Turbo Como IGH, Turbo Como SL IGH and Turbo Vado IGH e-bikes?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risqueBicycles and scooters (push)
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

Alerte officielle de l’agence

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🚨 SAFETY ALERT: Chain guards on Specialized Turbo Como IGH, Turbo Como SL IGH and Turbo Vado IGH e-bikes

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https://therecallfile.com/fr/recalls/chain-guards-on-specialized-turbo-como-igh-turbo-como-sl-igh-and-turbo/AU-5441b884-5c61-4998-a19f-952b03a37c39

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Chain guards on Specialized Turbo Como IGH, Turbo Como SL IGH and Turbo Vado IGH e-bikes