Cervélo USA Recalls R5 and Caledonia-5 Bicycles and Cervélo Replacement Stems Due to Fall Hazard
USCervélo USA Recalls R5 and Caledonia-5 Bicycles and Cervélo Replacement Stems Due to Fall Hazard
Motif du rappel / Danger
TranslatedThe handlebars on the bicycles can slip in the stem and cause the rider to lose control, posing a fall hazard.
Description du produit & Identification
TranslatedThis recall involves Model Year 2022 Cervélo R5 and Caledonia-5 bicycles and Cervélo ST31 LT replacement stems. Cervélo and R5 or Caledonia-5 are printed on bicycle's frame. The ST31 LT replacement stems were sold only in black. The recalled bicycles and framesets were sold in the following colors/SKUs. Only the Cervélo bicycles or stems listed below are included in the recall. Model Description Color Description R5 Dura Ace Di2 Five Black R5 Red eTap AXS Five Black R5 Force eTap AXS Lime/Black R5 Force eTap AXS Five Black R5 Ultegra Di2 Lime/Black R5 Ultegra Di2 Five Black R5 Frameset Five Black R5 Frameset Lime/Black R5 Frameset Jumbo-Visma Replica Caledonia-5 Dura Ace Di2 Oasis Caledonia-5 Red eTap AXS Five Black Caledonia-5 Frameset Five Black Caledonia-5 Frameset Aqua Pearl Caledonia-5 Frameset Oasis ST31 LT Replacement Stem Black
Produits concernés
TranslatedModel Year 2022 Cervélo R5 and Caledonia-5 bicycles and Cervélo ST31 LT replacement stems
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Cervelo-USA-Recalls-R5-and-Caledonia-5-Bicycles-and-Cervelo-Replacement-Stems-Due-to-Fall-Hazard |
| Title | Cervélo USA Recalls R5 and Caledonia-5 Bicycles and Cervélo Replacement Stems Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_62.png |
| Images › 1 › Caption | Recalled Caledonia-5 Dura Ace Di2 in Oasis Black |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_45.png |
| Images › 2 › Caption | Recalled Caledonia-5 Red eTap AXS in Five |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture3_30.png |
| Images › 3 › Caption | Recalled Caledonia-5 Frameset in Aqua |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Picture4_44.png |
| Images › 4 › Caption | Recalled Caledonia-5 Frameset in Five Black |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/Picture5_25.png |
| Images › 5 › Caption | Recalled Caledonia-5 Frameset in Oasis |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/Picture6_19.png |
| Images › 6 › Caption | Recalled ST31 LT Stem in Black |
| Images › 7 › U R L | https://www.cpsc.gov/s3fs-public/Picture7_15.png |
| Images › 7 › Caption | Recalled R5 Dura Ace Di2 in Five Black |
| Images › 8 › U R L | https://www.cpsc.gov/s3fs-public/Picture8_12.png |
| Images › 8 › Caption | Recalled R5 Red eTap AXS in Five Black |
| Images › 9 › U R L | https://www.cpsc.gov/s3fs-public/Picture9_8.png |
| Images › 9 › Caption | Recalled R5 Force eTap AXS in Lime |
| Images › 10 › U R L | https://www.cpsc.gov/s3fs-public/Picture10_7.png |
| Images › 10 › Caption | Recalled R5 Force eTap AXS in Five Black |
| Images › 11 › U R L | https://www.cpsc.gov/s3fs-public/Picture11_3.jpg |
| Images › 11 › Caption | Recalled R5 Ultegra Di2 in Lime and Black |
| Images › 12 › U R L | https://www.cpsc.gov/s3fs-public/Picture12_4.png |
| Images › 12 › Caption | Recalled R5 Ultegra Di2 in Five Black |
| Images › 13 › U R L | https://www.cpsc.gov/s3fs-public/Picture13_2.jpg |
| Images › 13 › Caption | Recalled R5 Frameset in Five Black |
| Images › 14 › U R L | https://www.cpsc.gov/s3fs-public/Picture14_1.png |
| Images › 14 › Caption | Recalled R5 Frameset in Lime and Black |
| Images › 15 › U R L | https://www.cpsc.gov/s3fs-public/Picture15_2.jpg |
| Images › 15 › Caption | Recalled R5 Frameset in Jumbo-Visma Replica |
| Images › 16 › U R L | https://cpsc-d8-media-prod.s3.amazonaws.com/s3fs-public/styles/recall_product/public/Picture16.PNG |
| Images › 16 › Caption | Recalled faceplate designs (left with blanking plate; middle without insert; right with accessory mount) |
| Hazards › Name | The handlebars on the bicycles can slip in the stem and cause the rider to lose control, posing a fall hazard. |
| Injuries › Name | The firm has received 13 reports of handlebar slippage. One injury has been reported, resulting from a fall. |
| Products › Name | Model Year 2022 Cervélo R5 and Caledonia-5 bicycles and Cervélo ST31 LT replacement stems |
| Products › Number Of Units | About 1,800 bicycles and 182 stems (In addition, about 243 bicycles were sold in Canada) |
| Recall I D | 9393 |
| Remedies › Name | Consumers should immediately stop using the two recalled models of Cervélo bicycles and Cervélo replacement stems and contact their authorized Cervélo dealer to arrange for a free repair to replace the faceplate. |
| Importers › Name | Cervélo USA Inc., of Aliso Viejo, California |
| Retailers › Name | Cervélo dealers nationwide sold the bicycles and replacement stems from May 2021 through July 2022 for between $5,000 and $13,000 (bicycles) and about $300 (ST31 LT replacement stems). |
| Recall Date | 2022-09-15T00:00:00 |
| Description | This recall involves Model Year 2022 Cervélo R5 and Caledonia-5 bicycles and Cervélo ST31 LT replacement stems. Cervélo and R5 or Caledonia-5 are printed on bicycle's frame. The ST31 LT replacement stems were sold only in black. The recalled bicycles and framesets were sold in the following colors/SKUs. Only the Cervélo bicycles or stems listed below are included in the recall. Model Description Color Description R5 Dura Ace Di2 Five Black R5 Red eTap AXS Five Black R5 Force eTap AXS Lime/Black R5 Force eTap AXS Five Black R5 Ultegra Di2 Lime/Black R5 Ultegra Di2 Five Black R5 Frameset Five Black R5 Frameset Lime/Black R5 Frameset Jumbo-Visma Replica Caledonia-5 Dura Ace Di2 Oasis Caledonia-5 Red eTap AXS Five Black Caledonia-5 Frameset Five Black Caledonia-5 Frameset Aqua Pearl Caledonia-5 Frameset Oasis ST31 LT Replacement Stem Black |
| Recall Number | 22222 |
| Remedy Options › Option | Repair |
| Consumer Contact | Cervélo toll-free at 833-416-8605 from 10 a.m. to 5 p.m. PT Monday through Friday, email at ST31LTRecallSupport@cervelo.com or online at https://www.cervelo.com/product-recalls, or at www.Cervelo.com and click on "Recalls" for more information. Cervélo dealers can be located at https://www.cervelo.com/store-locator or at Cervelo.com. |
| Last Publish Date | 2022-09-15T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Cervélo USA Recalls R5 and Caledonia-5 Bicycles and Cervélo Replacement Stems Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Cervélo USA Recalls R5 and Caledonia-5 Bicycles and Cervélo Replacement Stems Due to Fall Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/cervelo-usa-recalls-r5-and-caledonia-5-bicycles-and-cervelo-replacemen/CPSC-22222
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