Cerabone Granules and Mucoderm (multiple sizes)
AustraliaCerabone Granules and Mucoderm (multiple sizes)
Motif du rappel / Danger
TranslatedThe product's patient information leaflet and patient implant card have been left out when the products were supplied. The implantation card and patient information sheet provide traceability of the products and important safety information for the patient.
Description du produit & Identification
TranslatedReason / Defects: The product's patient information leaflet and patient implant card have been left out when the products were supplied. The implantation card and patient information sheet provide traceability of the products and important safety information for the patient. Hazards: Patients who have been supplied the products without the correct patient information, may not be aware of important information about the use of the product and this poses an increased risk of adverse health complications. What to do: Consumers will be contacted by Straumann and provided with an updated patient implant card and patient information leaflet. For more information, contact Straumann on 03 9261 1300.
Produits concernés
TranslatedCerabone Granules (multiple sizes) and Mucoderm (multiple sizes) Product numbers: BO-1510, BO-1511, BO-1512, BO-1515, BO-1520, BO-1521, BO-1522, BO-1525, BO-701520, BO-702030 and BO-703040 All lot numbers supplied since 1 December 2020 ARTG 329433 (Straumann Pty Ltd - cerabone granulate - Dental bone matrix implant, animal-derived) ARTG 353073 (Straumann Pty Ltd - mucoderm - Collagen dental regeneration membrane)
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 5930e964-aee0-4858-b785-e6a098d71b76 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/cerabone-granules-and-mucoderm-multiple-sizes |
| Pub Date | Wed, 08 Sep 2021 00:00:00 +0000 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Cerabone Granules and Mucoderm (multiple sizes)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Cerabone Granules and Mucoderm (multiple sizes) Check if your household is affected: https://therecallfile.com/fr/recalls/cerabone-granules-and-mucoderm-multiple-sizes/AU-5930e964-aee0-4858-b785-e6a098d71b76
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