Casely Recalls Wireless Portable Power Banks Due to Fire and Burn Hazards
USCasely Recalls Wireless Portable Power Banks Due to Fire and Burn Hazards
Motif du rappel / Danger
TranslatedThe lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Description du produit & Identification
TranslatedThis recall involves Casely Power Pods 5000mAh portable MagSafe wireless phone charger with model number E33A. "Casely" is engraved on the front side of the plate on the right side, and model number E33A is printed on the back. The pocket-sized power pods are compatible with various devices. The pods were sold in a variety of colors and prints. The pods measure 3 x 2 x 0.25 inches and weigh around 3.2 ounces. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether they accept recalled lithium-ion batteries. If they don't, contact your municipality for further guidance.
Produits concernés
TranslatedCasely Wireless Portable Power Banks
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Casely-Recalls-Wireless-Portable-Power-Banks-Due-to-Fire-and-Burn-Hazards |
| Title | Casely Recalls Wireless Portable Power Banks Due to Fire and Burn Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Casely-bank-1.png |
| Images › 1 › Caption | Recalled Casely wireless portable power bank |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Casely-bank-2.png |
| Images › 2 › Caption | Recalled Casely wireless portable power bank (back of pod) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Casely-bank-3.png |
| Images › 3 › Caption | Recalled Casely wireless portable power bank (model number) |
| Hazards › Name | The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers. |
| Injuries › Name | The firm has received 51 consumer reports of the lithium-ion battery overheating, expanding or catching fire while they were charging their phones, resulting in six minor burn injuries. |
| Products › Name | Casely Wireless Portable Power Banks |
| Products › Number Of Units | About 429,200 |
| Recall I D | 10241 |
| Remedies › Name | Consumers should immediately stop using the recalled wireless portable power banks and contact Casely for a free replacement. To receive the free replacement, consumers should go to the firm's website and fill out the online form and submit two photographs; one should be the front of the power bank with the word "Recalled" on it and the date written in permanent marker. The second photograph should have the model number on it, which is located on the back of the power bank. Then upload the photos to the firm's website at https://www.getcasely.com/pages/2025-recall. Consumers should immediately dispose of the power banks in accordance with local and state regulations. Proof of purchase (receipt) is not required. Casely is contacting all known purchasers directly. |
| Importers › Name | Casely Inc., of Brookyln, New York |
| Retailers › Name | Online at getcasely.com, Amazon.com and other e-commerce websites from March 2022 through September 2024 for between $30 and $70. |
| Recall Date | 2025-04-17T00:00:00 |
| Description | This recall involves Casely Power Pods 5000mAh portable MagSafe wireless phone charger with model number E33A. "Casely" is engraved on the front side of the plate on the right side, and model number E33A is printed on the back. The pocket-sized power pods are compatible with various devices. The pods were sold in a variety of colors and prints. The pods measure 3 x 2 x 0.25 inches and weigh around 3.2 ounces. Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether they accept recalled lithium-ion batteries. If they don't, contact your municipality for further guidance. |
| Recall Number | 25227 |
| Remedy Options › Option | Replace |
| Consumer Contact | Casely toll-free at 888-964-9331 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at recall@getcasely.com, or online at https://www.getcasely.com/pages/2025-recall or go to www.getcasely.com click on "Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2025-04-17T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Casely Recalls Wireless Portable Power Banks Due to Fire and Burn Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Casely Recalls Wireless Portable Power Banks Due to Fire and Burn Hazards Check if your household is affected: https://therecallfile.com/fr/recalls/casely-recalls-wireless-portable-power-banks-due-to-fire-and-burn-haza/CPSC-25227
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