Canyon Speedmax CF (R073) and Canyon Speedmax CF (R41) triathlon bicycles with V21 Aerostem (updated)
Canyon Speedmax CF (R073) and Canyon Speedmax CF (R41) triathlon bicycles with V21 Aerostem (updated)
Motif du rappel / Danger
TranslatedThe stem and handlebar may crack, leading to breaking or detachment. This may occur after impacts such as striking a pothole or kerb.
Description du produit & Identification
TranslatedReason / Defects: The stem and handlebar may crack, leading to breaking or detachment. This may occur after impacts such as striking a pothole or kerb. Hazards: There is a risk of injury from a fall if the stem and handlebar break or detach while the bike is being ridden. This defect has occurred. What to do: Stop using the bicycle immediately. Check Canyon’s website to arrange for a free inspection and, if necessary, repair by a professional bike mechanic. Contact Canyon Bicycles GmbH Phone: 1800 959 071 (between 9:00 am – 5:00 pm (AEDT) Monday – Friday) or visit Canyon’s website.
Produits concernés
Translated28 Nov 2024: recall updated to reflect that only bicycles with a V21 Aerostem are affected. The dates the bicycles were available for sale have also changed. Canyon Speedmax CF triathlon bikes with a V21 Aerostem. Affected models: R073 R41 Model years 2016 – 2024.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | b382849d-1355-43db-9533-921d5139db5f |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/canyon-speedmax-cf-r073-and-canyon-speedmax-cf-r41-triathlon-bicycles-with-v21-aerostem-updated |
| Pub Date | Fri, 15 Nov 2024 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Canyon%20Speedmax%20CF.png?itok=KxL_ZFOM |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Canyon Speedmax CF (R073) and Canyon Speedmax CF (R41) triathlon bicycles with V21 Aerostem (updated)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Canyon Speedmax CF (R073) and Canyon Speedmax CF (R41) triathlon bicycles with V21 Aerostem (updated) Check if your household is affected: https://therecallfile.com/fr/recalls/canyon-speedmax-cf-r073-and-canyon-speedmax-cf-r41-triathlon-bicycles/AU-b382849d-1355-43db-9533-921d5139db5f
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