candide - matelas pliant fibres
Francecandide - matelas pliant fibres
Recalling Firm: candide
Motif du rappel / Danger
Translatedrisque de suffocation
Description du produit & Identification
TranslatedMotif de rappel: risque de suffocation | Risques encourus: suffocation | Conduite à tenir: ne plus utiliser le produit|contacter le service consommateur
Produits concernés
Translatedréférence 595600
Additional Source Details
| Field | Value |
|---|---|
| Libelle | matelas pliant fibres |
| Rappel guid | c4abd585-562c-4f0d-8369-a66278276031 |
| Motif rappel | risque de suffocation |
| Numero fiche | 2024-11-0066 |
| Distributeurs | bebe9, made4baby, autour de bebe, le choix des bebe, new baby, natalys, made in bebe, baby mode, bebe boutik, l'armoire de bebe, big shop, berceau magique, baby st-barth |
| Marque produit | candide |
| Numero contact | 0241316593 |
| Numero version | 1 |
| Conditionnements | valisette |
| Date publication | 2024-11-07T10:02:11+00:00 |
| Risques encourus | suffocation |
| Categorie produit | bébés-enfants (hors alimentaire) |
| Liens vers les images | https://rappel.conso.gouv.fr/image/3baf374e-c822-4f5f-848a-81c2a8ae1300.jpg|https://rappel.conso.gouv.fr/image/4949c5e8-1a9e-4ce2-af89-22a5db4a3988.jpg |
| Modeles ou references | référence 595600 |
| Sous categorie produit | articles pour enfants et puériculture |
| Identification produits › 1 | 3275055956009 |
| Identification produits › 2 | tous les lots |
| Identification produits › 3 | non concerné |
| Nature juridique rappel | volontaire (sans arrêté préfectoral) |
| Lien vers affichette pdf | https://rappel.conso.gouv.fr/affichettepdf/16497/interne |
| Lien vers la fiche rappel | https://rappel.conso.gouv.fr/fiche-rappel/16497/interne |
| Modalites de compensation | réparation |
| Zone geographique de vente | france entière |
| Date debut commercialisation | 2023-06-01 |
| Informations complementaires | référence 595600 notée sur l'étiquette de composition présent sur la housse du matelas |
| Date date fin commercialisation | 2024-10-16 |
| Description complementaire risque | un creux peut se former dans le garnissage |
| Conduites a tenir par le consommateur | ne plus utiliser le produit|contacter le service consommateur |
| Date de fin de la procedure de rappel | 2025-04-30 |
| Informations complementaires publiques | email de contact pour le traitement en sav qualite@candide.fr |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the UPC barcode, production lot number, or "Best By" date printed on the packaging against the official identifiers listed above.
Do not consume, cook, or serve this product. Do not feed to pets. Seal the item in a plastic bag to prevent cross-contamination.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (RappelConso).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought candide - matelas pliant fibres?
Immediately stop consuming the product and do not feed it to pets. Quarantine the package in a sealed bag so it cannot contaminate other food, and check the lot code or expiration date against this official notice.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (RappelConso). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Aperçu
- Entreprise responsablecandide
- Niveau de risquevolontaire (sans arrêté préfectoral)
- Distributionfrance entière
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🚨 SAFETY ALERT: candide - candide - matelas pliant fibres Check if your household is affected: https://therecallfile.com/fr/recalls/candide-matelas-pliant-fibres/FRANCE-2024-11-0066
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