C2 Crank Cocking Aids for Excalibur Crossbows Recalled Due to Impact Injury and Laceration Hazards; Manufactured by Excalibur Crossbow
USC2 Crank Cocking Aids for Excalibur Crossbows Recalled Due to Impact Injury and Laceration Hazards; Manufactured by Excalibur Crossbow
Recalling Firm: Excalibur Crossbow US LLC, of Canada
Motif du rappel / Danger
TranslatedThe C2 Crank's cocking hooks can break during use, causing flying plastic hook projectiles, posing impact injury and laceration hazards to the user and bystanders.
Description du produit & Identification
TranslatedThis recall involves Excalibur Crossbow's C2 Crank sold as a cocking aid for crossbows. The C2 Crank has two plastic cocking hooks attached to the string of the C2 Crank. The C2 Crank was sold in black. The "Excalibur Crossbow" logo is on the front of the unit. The part number 2199 and the UPC number 626192021991 are located on the packaging.
Produits concernés
TranslatedC2 Crank Cocking Aid for Crossbows
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/C2-Crank-Cocking-Aids-for-Excalibur-Crossbows-Recalled-Due-to-Impact-Injury-and-Laceration-Hazards-Manufactured-by-Excalibur-Crossbow |
| Title | C2 Crank Cocking Aids for Excalibur Crossbows Recalled Due to Impact Injury and Laceration Hazards; Manufactured by Excalibur Crossbow |
| Images › U R L | https://www.cpsc.gov/s3fs-public/crossbow.png |
| Images › Caption | Recalled Excalibur Crossbow C2 Crank with cocking hooks |
| Hazards › Name | The C2 Crank's cocking hooks can break during use, causing flying plastic hook projectiles, posing impact injury and laceration hazards to the user and bystanders. |
| Injuries › Name | Excalibur has received 538 reports of the C2 Crank cocking aid hooks breaking during use, resulting in plastic projectiles flying and hitting consumers, including one injury where a consumer reportedly suffered a permanent eye injury. |
| Products › Name | C2 Crank Cocking Aid for Crossbows |
| Products › Number Of Units | About 15,000 (In addition, about 3,920 were sold in Canada) |
| Recall I D | 9909 |
| Remedies › Name | Consumers should immediately stop using the recalled C2 Crank and contact Excalibur Crossbow to receive instructions on receiving free replacement rope and hooks. |
| Retailers › Name | Bass Pro Shops, Cabela's, and other stores nationwide and online at excaliburcrossbow.com, ebay.com and amazon.com from January 2008 through December 2021 for about $190. |
| Recall Date | 2024-04-04T00:00:00 |
| Description | This recall involves Excalibur Crossbow's C2 Crank sold as a cocking aid for crossbows. The C2 Crank has two plastic cocking hooks attached to the string of the C2 Crank. The C2 Crank was sold in black. The "Excalibur Crossbow" logo is on the front of the unit. The part number 2199 and the UPC number 626192021991 are located on the packaging. |
| Product U P Cs › U P C | 626192021991 |
| Recall Number | 24180 |
| Manufacturers › Name | Excalibur Crossbow US LLC, of Canada |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/c2-detachable-crank-cocking-aid-excalibur-crossbow-inc-recalled-due-potential-impact |
| Consumer Contact | Excalibur Crossbow toll-free at 888-689-1289 Monday through Thursday from 8 a.m. to 5 p.m. ET, email at warranty@excaliburcrossbow.com, online at www.excaliburcrossbow.com and click on "Recalls" or https://excaliburcrossbow.com/c2-crank-recall/ for more information. |
| Last Publish Date | 2024-04-04T00:00:00 |
| Manufacturer Countries › Country | Canada |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought C2 Crank Cocking Aids for Excalibur Crossbows Recalled Due to Impact Injury and Laceration Hazards; Manufactured by E...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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