Burley Recalls Ballz® QR Skewers Due to Fall Hazard (Recall Alert)
USBurley Recalls Ballz® QR Skewers Due to Fall Hazard (Recall Alert)
Motif du rappel / Danger
TranslatedThe skewer, which connects the Coho XC Cargo Trailer to the bicycle, can shear or bend. This can cause instability of the trailer and the towing bicycle and pose a fall hazard for the bicycle rider.
Description du produit & Identification
TranslatedThis recall involves Ballz QR Skewers with model numbers 960219, 960220, and 960222 that were sold as individual components, and Ballz QR Skewers (SKU 960219) that were included with Coho XC Cargo Trailers (SKU 935101). The Skewer is silver, 5mm in diameter, has spherical knobs at both ends, and has a lever on one end.
Produits concernés
TranslatedBallz QR Skewers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Burley-Recalls-Ballz-QR-Skewers-Due-to-Fall-Hazard-Recall-Alert |
| Title | Burley Recalls Ballz® QR Skewers Due to Fall Hazard (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2021-09-09 at 11.36.34 AM.png |
| Images › 1 › Caption | Recalled Ballz QR Skewer |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2021-09-09 at 11.37.36 AM.png |
| Images › 2 › Caption | Recalled Ballz QR Skewer installed on bicycle |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Screen Shot 2021-09-09 at 11.38.19 AM.png |
| Images › 3 › Caption | Recalled Ballz QR Skewer installed on bicycle, and attached to Coho XC Trailer |
| Hazards › Name | The skewer, which connects the Coho XC Cargo Trailer to the bicycle, can shear or bend. This can cause instability of the trailer and the towing bicycle and pose a fall hazard for the bicycle rider. |
| Injuries › Name | Burley has received 21 reports of the skewer failing. No injuries have been reported. |
| Products › Name | Ballz QR Skewers |
| Products › Number Of Units | About 2,935 (In addition, about 260 in Canada) |
| Recall I D | 9140 |
| Remedies › Name | Consumers should immediately stop using the recalled Ballz QR Skewers and contact Burley to receive instructions on how to dispose of the skewer and to receive a free replacement skewer. |
| Importers › Name | Burley Design LLC, of Eugene, Ore. |
| Retailers › Name | REI stores nationwide, online at rei.com, burley.com and amazon.com, and through bicycle retailers nationwide from August 2018 through February 2021 for about $30, and the Coho XC Cargo Trailer with skewer for about $450. |
| Recall Date | 2021-09-09T00:00:00 |
| Description | This recall involves Ballz QR Skewers with model numbers 960219, 960220, and 960222 that were sold as individual components, and Ballz QR Skewers (SKU 960219) that were included with Coho XC Cargo Trailers (SKU 935101). The Skewer is silver, 5mm in diameter, has spherical knobs at both ends, and has a lever on one end. |
| Recall Number | 21779 |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/76199r-eng.php |
| Consumer Contact | Burley at 800-311-5294 from 8 a.m. to 5 p.m. PT Monday through Friday, email at Burley@burley.com, or online at https://www.burley.com/ballz-qr-skewer-recall/ or at http://www.burley.com and click on the "Safety Recall Information" link at the bottom of the page for more information. |
| Last Publish Date | 2021-09-09T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Burley Recalls Ballz® QR Skewers Due to Fall Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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