Bugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard
USBugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard
Motif du rappel / Danger
TranslatedThe highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly.
Description du produit & Identification
TranslatedThis recall involves Bugaboo Giraffe highchairs. The highchairs measure about 30 inches tall, 21 inches wide and 23 inches long. The highchairs were sold in blue, black, natural wood/white, warm wood/gray and white with the item codes listed below. The item codes are located on the bottom of the seat. Color Item Code Blue 200008005 Black 200008004 Neutral Wood/White 200008002 Warm Wood/Gray 200008003 White 200008001
Produits concernés
TranslatedGiraffe highchairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Bugaboo-North-America-Recalls-Giraffe-High-Chairs-Due-to-Risk-of-Serious-Injury-or-Death-from-Fall-Hazard |
| Title | Bugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/bugaboo-1.png |
| Images › 1 › Caption | Recalled Bugaboo Giraffe High Chair |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/bugaboo-2.png |
| Images › 2 › Caption | Location of item code on label |
| Hazards › Name | The highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly. |
| Injuries › Name | The firm has received 22 reports of the legs of the chair detaching, including 13 reports of minor injuries. |
| Products › Name | Giraffe highchairs |
| Products › Number Of Units | About 18,280 (In addition, about 2,325 were sold in Canada) |
| Recall I D | 10309 |
| Remedies › Name | Consumers should immediately stop using the recalled highchairs and contact Bugaboo to receive a free repair kit including an Allen key and new screws to install into the product's legs. Bugaboo is contacting all known purchasers directly. |
| Importers › Name | Bugaboo North America Inc., of New York |
| Retailers › Name | Nordstrom and other specialty stores nationwide and online at www.bugaboo.com and www.Amazon.com from May 2023 through April 2025 for about $380. |
| Recall Date | 2025-06-12T00:00:00 |
| Description | This recall involves Bugaboo Giraffe highchairs. The highchairs measure about 30 inches tall, 21 inches wide and 23 inches long. The highchairs were sold in blue, black, natural wood/white, warm wood/gray and white with the item codes listed below. The item codes are located on the bottom of the seat. Color Item Code Blue 200008005 Black 200008004 Neutral Wood/White 200008002 Warm Wood/Gray 200008003 White 200008001 |
| Recall Number | 25336 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/bugaboo-giraffe-high-chair-recalled-due-fall-hazard |
| Consumer Contact | Bugaboo Service Team toll-free at 800-460-2922 from 7 a.m. to 4 p.m. PT Monday through Thursday and from 7 a.m. to 1 p.m. PT Friday, by email at service.us@bugaboo.com, or online at https://service.bugaboo.com/s/bugaboo-giraffe-recall-repair-kit-checker?language=en_US&Country=US or www.bugaboo.com and click on "Product Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2025-06-12T00:00:00 |
| Manufacturer Countries › Country | Czech Republic |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Bugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Bugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/bugaboo-north-america-recalls-giraffe-high-chairs-due-to-risk-of-serio/CPSC-25336
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