BSH Home Appliances Expands Recall of Dishwashers Due to Fire Hazard
USBSH Home Appliances Expands Recall of Dishwashers Due to Fire Hazard
Motif du rappel / Danger
TranslatedThe dishwasher power cord can overheat and catch fire.
Description du produit & Identification
TranslatedThis recall expansion involves Bosch, Gaggenau, Jenn-Air and Thermador brand dishwashers sold in stainless steel, black, white and custom panel. The model and serial numbers are printed inside the dishwasher either on the top of the dishwasher inner door panel or on the side of the dishwasher panel. Brand Model number beginning with Serial number range *indicates models that were included in the previous recall on October 1, 2015. The date range was expanded for these models. Bosch SHE33T SHE53T SHE65T SHE68T SHE7PT SHE8PT SHP53T SHP65T SHP7PT SHV53T SHV68T SHV7PT SHV8PT SHX53T SHX65T SHX68T SHX7PT SHX8PT FD 9209 - 9403 SGE53U SGE63E* SGE68U SGV63E* SGX68U SHE9PT* SHV9PT* SHX5ER* SHX7ER* SHX9PT* SPE5ES* SPE53U SPE68U SPV5ES* SPX5ES* SPX68U FD 9401 - 9501 Gaggenau DF2417* DF2607* DF2617* FD 9401 - 9501 Jenn-Air JDB9600CWS JDB9600CWP JDB9600CWX FD 9404 - 9501 Thermador DWHD44 FD 9209 - 9403 DWHD64* DWHD65* FD 9401 - 9501
Produits concernés
TranslatedBosch, Gaggenau, Jenn-Air and Thermador brand dishwashers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/BSH-Home-Appliances-Expands-Recall-of-Dishwashers |
| Title | BSH Home Appliances Expands Recall of Dishwashers Due to Fire Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_3.jpg |
| Images › 1 › Caption | Bosch dishwasher model and serial number location |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_1.jpg |
| Images › 2 › Caption | Gaggenau dishwasher model and serial number location |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/pic3_1.jpg |
| Images › 3 › Caption | Thermador dishwasher model and serial number location |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/pic4_1.jpg |
| Images › 4 › Caption | Jenn-Air dishwasher model and serial number location |
| Hazards › Name | The dishwasher power cord can overheat and catch fire. |
| Injuries › Name | BSH Home Appliances has received five reports of the power cords overheating and causing fires resulting in property damage. No injuries have been reported. |
| Products › Name | Bosch, Gaggenau, Jenn-Air and Thermador brand dishwashers |
| Products › Number Of Units | About 408,000 (in addition, about 61,000 were sold in Canada) 149,000 additional units were previously recalled in October 2015. The date range was expanded for previously recalled models. |
| Recall I D | 8161 |
| Remedies › Name | Consumers should immediately stop using the recalled dishwashers and contact BSH Home Appliances for a free inspection and repair. |
| Importers › Name | BSH Home Appliances Corporation, of Irvine, Calif. |
| Retailers › Name | Appliance and specialty retailers, department stores, authorized builder distributors, and home improvement stores nationwide and online from January 2013 through May 2015 for between $850 and $2,600. |
| Recall Date | 2017-10-20T00:00:00 |
| Description | This recall expansion involves Bosch, Gaggenau, Jenn-Air and Thermador brand dishwashers sold in stainless steel, black, white and custom panel. The model and serial numbers are printed inside the dishwasher either on the top of the dishwasher inner door panel or on the side of the dishwasher panel. Brand Model number beginning with Serial number range *indicates models that were included in the previous recall on October 1, 2015. The date range was expanded for these models. Bosch SHE33T SHE53T SHE65T SHE68T SHE7PT SHE8PT SHP53T SHP65T SHP7PT SHV53T SHV68T SHV7PT SHV8PT SHX53T SHX65T SHX68T SHX7PT SHX8PT FD 9209 - 9403 SGE53U SGE63E* SGE68U SGV63E* SGX68U SHE9PT* SHV9PT* SHX5ER* SHX7ER* SHX9PT* SPE5ES* SPE53U SPE68U SPV5ES* SPX5ES* SPX68U FD 9401 - 9501 Gaggenau DF2417* DF2607* DF2617* FD 9401 - 9501 Jenn-Air JDB9600CWS JDB9600CWP JDB9600CWX FD 9404 - 9501 Thermador DWHD44 FD 9209 - 9403 DWHD64* DWHD65* FD 9401 - 9501 |
| Recall Number | 18013 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/64822r-eng.php |
| Consumer Contact | BSH Home Appliances toll-free at 888-965-5813 from 8 a.m. to 8 p.m. ET any day or online at the brand websites listed below for more information. Bosch www.bosch-home.com/us and click on Service, then Safety Notices Gaggenau www.gaggenau.com/us and click on Support, then Safety Notices Jenn-Air www.jennair.com and click on product recalls at the bottom of the page Thermador www.thermador.com and click on Customer Care, then Safety Notices |
| Last Publish Date | 2017-10-20T00:00:00 |
| Manufacturer Countries › 1 › Country | Germany |
| Manufacturer Countries › 2 › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought BSH Home Appliances Expands Recall of Dishwashers Due to Fire Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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