BrushX Hot Air Brushes Recalled Due to Electrocution or Shock Hazard; Imported by Ecom Brands (Recall Alert)
USBrushX Hot Air Brushes Recalled Due to Electrocution or Shock Hazard; Imported by Ecom Brands (Recall Alert)
Motif du rappel / Danger
TranslatedThe recalled hot air brushes do not have an immersion protection device, posing an electrocution or shock hazard to the user if it falls into water when plugged in.
Description du produit & Identification
TranslatedThis recall involves the BrushX Styler, Dryer & Volumizer, also called the BrushX One; and the BrushX Gen.2 hot air brushes. The brushes were sold in black and black/pink color combinations. Recalled brushes have a "not waterproof" symbol to the left of the CE mark on the rear of the brush.
Produits concernés
TranslatedHot Air Brushes
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/BrushX-Hot-Air-Brushes-Recalled-Due-to-Electrocution-or-Shock-Hazard-Imported-by-Ecom-Brands-Recall-Alert |
| Title | BrushX Hot Air Brushes Recalled Due to Electrocution or Shock Hazard; Imported by Ecom Brands (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-72325.png |
| Images › 1 › Caption | Recalled BrushX Styler, Dryer & Volumizer, also called the BrushX One, hot air brush in pink/blacks |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-72334.png |
| Images › 2 › Caption | Rear view showing "not waterproof" symbol to the left of the CE |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3-72345.png |
| Images › 3 › Caption | Recalled BrushX Gen.2 hot air brush in black |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4-72352.png |
| Images › 4 › Caption | Rear view showing "not waterproof" symbol to the left of the CE |
| Hazards › Name | The recalled hot air brushes do not have an immersion protection device, posing an electrocution or shock hazard to the user if it falls into water when plugged in. |
| Injuries › Name | None reported |
| Products › Name | Hot Air Brushes |
| Products › Number Of Units | About 100,000 |
| Recall I D | 9242 |
| Remedies › Name | Consumers should immediately stop using the recalled hot air brushes, destroy them by unplugging the unit and then cutting the cord, and email a photo of the destroyed product to BrushX at replacement@mybrushx.com to receive a free, upgraded replacement product. BrushX is contacting all purchasers directly. |
| Importers › Name | Ecom Brands, dba BrushX, of France |
| Retailers › Name | Online at mybrushx.com from April 2020 through August 2021 for between $44 and $55. |
| Recall Date | 2022-02-17T00:00:00 |
| Description | This recall involves the BrushX Styler, Dryer & Volumizer, also called the BrushX One; and the BrushX Gen.2 hot air brushes. The brushes were sold in black and black/pink color combinations. Recalled brushes have a "not waterproof" symbol to the left of the CE mark on the rear of the brush. |
| Recall Number | 22725 |
| Remedy Options › Option | Replace |
| Consumer Contact | BrushX toll-free at 855-216-3565 any time and leave a voice mail and the firm will respond, or online at www.mybrushx.com/pages/important-safety-information, or www.mybrushx.com and click on "IMPORTANT SAFETY INFORMATION" at the top of the page for more information. |
| Last Publish Date | 2022-02-17T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought BrushX Hot Air Brushes Recalled Due to Electrocution or Shock Hazard; Imported by Ecom Brands (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: BrushX Hot Air Brushes Recalled Due to Electrocution or Shock Hazard; Imported by Ecom Brands (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/brushx-hot-air-brushes-recalled-due-to-electrocution-or-shock-hazard-i/CPSC-22725
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