CPSCGeneral Alert

BRP US Recalls Side-By-Side Vehicles Due to Injury Hazard (Recall Alert)

Publié le: 14 décembre 2023ID du rappel: 24735Catégorie: Produits de ConsommationPays: États-Unis
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The operator's guide maintenance schedule section contains incorrect information regarding proper maintenance intervals for the clutch which can lead to clutch failure, including fragments to be ejected from the vehicle if not serviced, posing a risk of serious injuries.

Description du produit & Identification

This recall involves Model Year 2022 and 2023 Can-Am Commander series, Defender series, Maverick Trail series equipped with an HD7 or 700 engines side-by-side vehicles with model number model year 2022 and 2023. The vehicles were sold in various colors. The brand and model name are on the vehicle's sides.

Produits concernés

Can-Am® Commander series, Defender series, Maverick Trail series equipped with an HD7 or 700 engines side-by-side vehicles (Model Year 2022 and 2023)

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/BRP-US-Recalls-Side-By-Side-Vehicles-Due-to-Injury-Hazard-Recall-Alert
TitleBRP US Recalls Side-By-Side Vehicles Due to Injury Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/image3_33.png
Images › 1 › CaptionRecalled Commander Series MY2022
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/image2_32.png
Images › 2 › CaptionRecalled Defender Series MY2022
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/image5_6.png
Images › 3 › CaptionRecalled Maverick Trail Series MY2022
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/image4_19.png
Images › 4 › CaptionRecalled Maverick Trail Series MY2023
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/image7_2.png
Images › 5 › CaptionRecalled Defender Series MY2023
Images › 6 › U R Lhttps://www.cpsc.gov/s3fs-public/image6_1.png
Images › 6 › CaptionRecalled Maverick Trail Series MY2023
Hazards › NameThe operator's guide maintenance schedule section contains incorrect information regarding proper maintenance intervals for the clutch which can lead to clutch failure, including fragments to be ejected from the vehicle if not serviced, posing a risk of serious injuries.
Injuries › NameThe firm has received one report of a clutch malfunction. No injuries have been reported.
Products › NameCan-Am® Commander series, Defender series, Maverick Trail series equipped with an HD7 or 700 engines side-by-side vehicles (Model Year 2022 and 2023)
Products › Number Of UnitsAbout 14,555 (In addition, about 2,285 were sold in Canada)
Recall I D9803
Remedies › NameConsumers should immediately stop using the recalled Model Year 2022 and 2023 Can-Am Commander series, Defender series, Maverick Trail series equipped with an HD7 or 700 engines side-by-side vehicles until they have reviewed the new maintenance instructions. BRP will mail a free revised maintenance information booklet to registered owners. BRP is contacting all known purchasers directly.
Importers › NameBRP US, of Sturtevant, Wisconsin
Retailers › NameBRP Can-Am authorized dealers nationwide from October 2021 through October 2023 for between $13,000 and $36,000.
Recall Date2023-12-14T00:00:00
DescriptionThis recall involves Model Year 2022 and 2023 Can-Am Commander series, Defender series, Maverick Trail series equipped with an HD7 or 700 engines side-by-side vehicles with model number model year 2022 and 2023. The vehicles were sold in various colors. The brand and model name are on the vehicle's sides.
Recall Number24735
Manufacturers › NameBRP Mexico, of Mexico
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2023565
Consumer ContactBRP toll-free at 888-272-9222 from 8 a.m. to 8 p.m. ET Monday through Sunday or online at https://can-am.brp.com/off-road/us/en/resources/contact-us.html. Information about recalls is available at https://can-am.brp.com/off-road/us/en/owner-zone/safety-recalls.html or at https://can-am.brp.com/off-road/us/en/models/side-by-side-vehicles.html and click on "Safety Recalls" at the bottom of any page.
Last Publish Date2023-12-14T00:00:00
Manufacturer Countries › CountryMexico

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought BRP US Recalls Side-By-Side Vehicles Due to Injury Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableBRP Mexico, of Mexico
Recall Hazard Severity
Caution (Class III)
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