Bodum Recalls Toasters Due to Shock Hazard
USBodum Recalls Toasters Due to Shock Hazard
Recalling Firm: EnTech Products Ltd., of Hong Kong, China
Motif du rappel / Danger
TranslatedThe recalled toasters can leak electric current when operating at the maximum normal temperature, posing a shock hazard to consumers.
Description du produit & Identification
TranslatedThis recall involves two models of the Bodum Bistro toaster in stainless steel: (1) a two-slice model with SKU 10709-16-4 and (2) a four-slice model with SKU 11840-16. The SKU number appears on the bottom of the toaster. The word "Bodum" is embossed on the side of the products.
Produits concernés
TranslatedBodum Bistro Toasters
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Bodum-Recalls-Toasters-Due-to-Shock-Hazard |
| Title | Bodum Recalls Toasters Due to Shock Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1_28.jpg |
| Images › 1 › Caption | Two-slice model, with SKU 10709-16-4 |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2_29.jpg |
| Images › 2 › Caption | Four-Slice Model with SKU 11840-16 |
| Hazards › Name | The recalled toasters can leak electric current when operating at the maximum normal temperature, posing a shock hazard to consumers. |
| Injuries › Name | No injuries have been reported in the U.S. There were eight reports of consumers being shocked when touching the toaster in Canada. |
| Products › Name | Bodum Bistro Toasters |
| Products › Number Of Units | About 2,400 (In addition, about 1,480 in Canada) |
| Recall I D | 8617 |
| Remedies › Name | Consumers should immediately stop using the recalled toasters and return them to the store where they were purchased for a full refund or contact Bodum to receive a prepaid mailer to return the toaster for a full refund. |
| Importers › Name | Bodum USA Inc., New York, N.Y. |
| Retailers › Name | Crate & Barrel and home appliance stores nationwide and online at Amazon.com and other websites from September 2018 through June 2019 for between $24 and $44. |
| Recall Date | 2019-07-17T00:00:00 |
| Description | This recall involves two models of the Bodum Bistro toaster in stainless steel: (1) a two-slice model with SKU 10709-16-4 and (2) a four-slice model with SKU 11840-16. The SKU number appears on the bottom of the toaster. The word "Bodum" is embossed on the side of the products. |
| Recall Number | 19169 |
| Manufacturers › Name | EnTech Products Ltd., of Hong Kong, China |
| Remedy Options › Option | Refund |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70413r-eng.php |
| Consumer Contact | Bodum toll-free at 833-722-6386 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.bodum.com and click on Product Advisories for more information. |
| Last Publish Date | 2019-07-17T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Bodum Recalls Toasters Due to Shock Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableEnTech Products Ltd., of Hong Kong, China
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🚨 SAFETY ALERT: EnTech Products Ltd., of Hong Kong, China - Bodum Recalls Toasters Due to Shock Hazard Check if your household is affected: https://therecallfile.com/fr/recalls/bodum-recalls-toasters-due-to-shock-hazard/CPSC-19169
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