Black Diamond Recalls PIEPS DSP Avalanche Transceivers Due to Risk of Loss of Emergency Communications; One Death Reported
USBlack Diamond Recalls PIEPS DSP Avalanche Transceivers Due to Risk of Loss of Emergency Communications; One Death Reported
Recalling Firm: Pieps GMBH, of Austria
Motif du rappel / Danger
TranslatedThe transceiver can switch modes unexpectedly when not locked or installed in the harness. When this occurs, it will prevent the transceiver from transmitting a signal and can make it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death.
Description du produit & Identification
TranslatedThis recall involves all PIEPS DSP Pro, DSP Pro Ice, and DSP Sport Avalanche Transceivers. The transceivers are worn by skiers so they can be located if they are buried in an avalanche. The units were sold in one size with an LCD display, a slider switch with Off/Search/Send, and are powered by a battery. The devices have a green/yellow, black/yellow, or clear/yellow exterior. The transceivers come with a black neoprene carrying case. The manufacturer's name, PIEPS, is printed in black letters on the front of the unit with the model name DSP Pro, DSP Pro Ice, and DSP Sport. The recall includes PIEPS DSP Sport Avalanche Transceiver MODEL NO. PP1128040000ALL1; PIEPS DSP Pro Avalanche Transceiver MODEL NO. PP1127710000ALL1; and PIEPS DSP Pro Ice Avalanche Transceiver MODEL NO. PP1127700000ALL1. The model name DSP02 can be found on the inside of the battery door, and the model number can be found on the outside of the packaging.
Produits concernés
TranslatedPIEPS DSP Pro, DSP Pro Ice, and DSP Sport Avalanche Transceivers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2021/Black-Diamond-Recalls-PIEPS-DSP-Avalanche-Transceivers-Due-to-Risk-of-Loss-of-Emergency-Communications-One-Death-Reported |
| Title | Black Diamond Recalls PIEPS DSP Avalanche Transceivers Due to Risk of Loss of Emergency Communications; One Death Reported |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_97.png |
| Images › 1 › Caption | Recalled DSP Sport (green/yellow) and DSP Pro Avalanche Transceivers (black/yellow) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_80.png |
| Images › 2 › Caption | Recalled DSP Pro Ice Avalanche Transceiver (clear/yellow) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture3_54.png |
| Images › 3 › Caption | Recalled Avalanche Transceiver Switch Mechanism (Off/Search/Send modes) |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Picture4_34.png |
| Images › 4 › Caption | Replacement Avalanche Transceiver carrying case |
| Hazards › Name | The transceiver can switch modes unexpectedly when not locked or installed in the harness. When this occurs, it will prevent the transceiver from transmitting a signal and can make it difficult to locate a skier in an avalanche, which can result in severe bodily harm or death. |
| Injuries › Name | Black Diamond has received 65 reports of the transceiver modes switching unexpectedly while in use. One death and one instance of a skier getting caught in an avalanche who suffered a broken arm and minor injuries were both reported in British Columbia. |
| Products › Name | PIEPS DSP Pro, DSP Pro Ice, and DSP Sport Avalanche Transceivers |
| Products › Number Of Units | About 66,100 (In addition, about 12,500 were sold in Canada) |
| Recall I D | 9036 |
| Remedies › Name | Consumers should immediately stop using the recalled avalanche transceivers and contact Black Diamond for a free replacement hardcase carrying system and user guide to be used with the recalled transceivers. |
| Importers › Name | Black Diamond Ltd., of Salt Lake City, Utah |
| Retailers › Name | Liberty Mountain, Recreational Equipment Inc. (REI), and other specialty outdoor stores nationwide, and online at www.backcountry.com from January 2013 through November 2020 for between $300 and $450. |
| Recall Date | 2021-04-12T00:00:00 |
| Description | This recall involves all PIEPS DSP Pro, DSP Pro Ice, and DSP Sport Avalanche Transceivers. The transceivers are worn by skiers so they can be located if they are buried in an avalanche. The units were sold in one size with an LCD display, a slider switch with Off/Search/Send, and are powered by a battery. The devices have a green/yellow, black/yellow, or clear/yellow exterior. The transceivers come with a black neoprene carrying case. The manufacturer's name, PIEPS, is printed in black letters on the front of the unit with the model name DSP Pro, DSP Pro Ice, and DSP Sport. The recall includes PIEPS DSP Sport Avalanche Transceiver MODEL NO. PP1128040000ALL1; PIEPS DSP Pro Avalanche Transceiver MODEL NO. PP1127710000ALL1; and PIEPS DSP Pro Ice Avalanche Transceiver MODEL NO. PP1127700000ALL1. The model name DSP02 can be found on the inside of the battery door, and the model number can be found on the outside of the packaging. |
| Recall Number | 21108 |
| Manufacturers › Name | Pieps GMBH, of Austria |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2021/75247r-eng.php |
| Consumer Contact | Black Diamond at 866-306-0865 from 9 a.m. to 4:30 p.m. MT Monday through Friday, email at dsprecall@bdel.com, online at www.blackdiamondequipment.com and click on "Safety Recall" located at the top of the webpage or https://www.blackdiamondequipment.com/en_US/content/dsp-recall/ for more information. |
| Last Publish Date | 2021-04-12T00:00:00 |
| Manufacturer Countries › Country | Austria |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Black Diamond Recalls PIEPS DSP Avalanche Transceivers Due to Risk of Loss of Emergency Communications; One Death Rep...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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