Black Diamond Equipment Recalls Recon LT Avalanche Transceivers Due to Risk of Loss of Emergency Communication
USBlack Diamond Equipment Recalls Recon LT Avalanche Transceivers Due to Risk of Loss of Emergency Communication
Motif du rappel / Danger
TranslatedThe recalled transceivers can unexpectedly enter search mode due to interference from other beacons. If this occurs, the device could fail to transmit the position of survivors of an avalanche, resulting in delayed search and rescue operations, which could result in severe bodily harm or death if the skier is buried under snow.
Description du produit & Identification
TranslatedThis recall involves Black Diamond Recon LT avalanche transceivers, Black Diamond Alpine Avy Safety Sets and Black Diamond Recon LT Avy Safety Sets. The recalled transceivers were sold as a standalone unit and as part of an avalanche safety set. The transceivers are plastic with an LCD screen. They have a gray exterior and a blue top. The Black Diamond logo and model name are on the front of the unit. The following three models have UPC codes located on the product's box. Transceiver Name UPC Code BD RECON LT BEACON 793661495475 BD ALPINE AVY SAFETY SET 793661512837 BD RECON LT AVY SAFETY SET 793661518532
Produits concernés
TranslatedRecon LT Avalanche Transceivers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Black-Diamond-Equipment-Recalls-Recon-LT-Avalanche-Transceivers-Due-to-Risk-of-Loss-of-Emergency-Communication |
| Title | Black Diamond Equipment Recalls Recon LT Avalanche Transceivers Due to Risk of Loss of Emergency Communication |
| Images › U R L | https://www.cpsc.gov/s3fs-public/black-diamond.png |
| Images › Caption | Recalled Black Diamond Recon LT avalanche transceiver |
| Hazards › Name | The recalled transceivers can unexpectedly enter search mode due to interference from other beacons. If this occurs, the device could fail to transmit the position of survivors of an avalanche, resulting in delayed search and rescue operations, which could result in severe bodily harm or death if the skier is buried under snow. |
| Injuries › Name | The firm has received seven reports of the transceiver mode changing while in use. No injuries have been reported. |
| Products › Name | Recon LT Avalanche Transceivers |
| Products › Number Of Units | About 1,550 (In addition, about 250 were sold in Canada) |
| Recall I D | 9604 |
| Remedies › Name | Consumers should immediately stop using the recalled transceivers and perform a free repair which consists of a firmware update which is done by downloading the Pieps App for iOS or Android devices, connecting the transceiver via Bluetooth, and then following the on-screen prompts to receive a full refund. Consumers can also take the recalled transceivers to a Black Diamond store or ship the transceiver to the Black Diamond service center to have the firmware installed. |
| Importers › Name | Black Diamond Equipment Ltd., of Salt Lake City, Utah |
| Retailers › Name | Liberty Mountain, Recreational Equipment Inc. (REI) and other specialty outdoor stores nationwide and online at www.blackdiamond.com, www.backcountry.com and www.evo.com from May 2021 through March 2023 for between $350 and $500. |
| Recall Date | 2023-04-27T00:00:00 |
| Description | This recall involves Black Diamond Recon LT avalanche transceivers, Black Diamond Alpine Avy Safety Sets and Black Diamond Recon LT Avy Safety Sets. The recalled transceivers were sold as a standalone unit and as part of an avalanche safety set. The transceivers are plastic with an LCD screen. They have a gray exterior and a blue top. The Black Diamond logo and model name are on the front of the unit. The following three models have UPC codes located on the product's box. Transceiver Name UPC Code BD RECON LT BEACON 793661495475 BD ALPINE AVY SAFETY SET 793661512837 BD RECON LT AVY SAFETY SET 793661518532 |
| Product U P Cs › 1 › U P C | 793661495475 |
| Product U P Cs › 2 › U P C | 793661512837 |
| Product U P Cs › 3 › U P C | 793661518532 |
| Recall Number | 23190 |
| Remedy Options › 1 › Option | Refund |
| Remedy Options › 2 › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/black-diamond-equipment-recon-lt-avalanche-transceiver-recalled-due-risk-signal |
| Consumer Contact | Black Diamond toll-free at 866-306-0865 from 9am to 4pm MT Monday through Friday, email at 2023reconLTrecall@bdel.com or online at https://www.blackdiamondequipment.com/en_US/content/recon-lt-recall/ or at www.blackdiamondequipment.com and click on "Product Recalls" located at the bottom of the webpage for more information. |
| Last Publish Date | 2023-04-27T00:00:00 |
| Manufacturer Countries › 1 › Country | Austria |
| Manufacturer Countries › 2 › Country | Bosnia |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Black Diamond Equipment Recalls Recon LT Avalanche Transceivers Due to Risk of Loss of Emergency Communication?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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