Biotouch Recalls Topical Anesthetic Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning
USBiotouch Recalls Topical Anesthetic Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning
Recalling Firm: Biotouch Inc., of City of Industry, Calif.
Motif du rappel / Danger
TranslatedThe package is not child resistant as required by the Poison Prevention Packaging Act. The pain relieving gel contains lidocaine, posing a risk of poisoning to young children.
Description du produit & Identification
TranslatedThis recall involves EZY Gel Topical Anesthetic Gel. The recalled product was sold in 1 fluid ounce white bottles. Biotouch Topical Anesthetic Gel EZY Gel is printed on a purple label located on the front panel. Lot numbers and expiration dates are located on the bottom of the bottle.
Produits concernés
TranslatedEZY Gel Topical Anesthetic Gel
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Biotouch-Recalls-Topical-Anesthetic-Due-to-Failure-to-Meet-Child-Resistant-Closure-Requirement-Risk-of-Poisoning |
| Title | Biotouch Recalls Topical Anesthetic Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning |
| Images › U R L | https://www.cpsc.gov/s3fs-public/1359_1.jpeg |
| Images › Caption | Recalled EZY Gel Topical Anesthetic Gel |
| Hazards › Name | The package is not child resistant as required by the Poison Prevention Packaging Act. The pain relieving gel contains lidocaine, posing a risk of poisoning to young children. |
| Injuries › Name | None reported |
| Products › Name | EZY Gel Topical Anesthetic Gel |
| Products › Number Of Units | About 8,500 |
| Recall I D | 8499 |
| Remedies › Name | Consumers should immediately place the recalled topical anesthetic out of reach of children and contact Biotouch for instructions on how to obtain a full refund, including shipping. |
| Retailers › Name | Biotouch stores, beauty suppliers and tattoo salons nationwide and online at www.amazon.com, www.biotouch.com, www.ebay.com, www.jet.com or www.walmart.com from August 2013 through August 2018 for about $60 |
| Recall Date | 2019-02-28T00:00:00 |
| Description | This recall involves EZY Gel Topical Anesthetic Gel. The recalled product was sold in 1 fluid ounce white bottles. Biotouch Topical Anesthetic Gel EZY Gel is printed on a purple label located on the front panel. Lot numbers and expiration dates are located on the bottom of the bottle. |
| Distributors › Name | Adventiz Inc. of Chino Hills, Calif. (Online) |
| Recall Number | 19075 |
| Manufacturers › Name | Biotouch Inc., of City of Industry, Calif. |
| Remedy Options › Option | Refund |
| Consumer Contact | Biotouch toll-free at 844-557-9023 from 10 a.m. to 4 p.m. PT Monday through Friday, email at recall@biotouch.com , or online at www.biotouch.com and click on Recall at the bottom of the page for more information. |
| Last Publish Date | 2019-02-28T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Biotouch Recalls Topical Anesthetic Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableBiotouch Inc., of City of Industry, Calif.
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🚨 SAFETY ALERT: Biotouch Inc., of City of Industry, Calif. - Biotouch Recalls Topical Anesthetic Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning Check if your household is affected: https://therecallfile.com/fr/recalls/biotouch-recalls-topical-anesthetic-due-to-failure-to-meet-child-resis/CPSC-19075
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