Biometric Gun Safes Recalled Due to Serious Injury Hazard and Risk of Death; Imported by Awesafe
USBiometric Gun Safes Recalled Due to Serious Injury Hazard and Risk of Death; Imported by Awesafe
Motif du rappel / Danger
TranslatedThe biometric lock on the safes can fail and be opened by unauthorized users, posing a serious injury hazard and risk of death.
Description du produit & Identification
TranslatedThis recall involves certain Awesafe biometric gun safes. The recalled gun safes are black, can fit two pistols, and have the brand name "Awesafe" on the front.
Produits concernés
TranslatedAwesafe Biometric Gun Safes
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Biometric-Gun-Safes-Recalled-Due-to-Serious-Injury-Hazard-and-Risk-of-Death-Imported-by-Awesafe |
| Title | Biometric Gun Safes Recalled Due to Serious Injury Hazard and Risk of Death; Imported by Awesafe |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/awesafe-closed.jpg |
| Images › 1 › Caption | Recalled Awesafe Gun Safe - closed |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/awesafe-open.jpg |
| Images › 2 › Caption | Recalled Awesafe Gun Safe - open |
| Hazards › Name | The biometric lock on the safes can fail and be opened by unauthorized users, posing a serious injury hazard and risk of death. |
| Injuries › Name | The firm has received reports of 71 incidents of the recalled gun safes being opened by unauthorized users when the biometric lock failed to secure the safe. No injuries have been reported. |
| Products › Name | Awesafe Biometric Gun Safes |
| Products › Number Of Units | About 60,000 |
| Recall I D | 9862 |
| Remedies › Name | Consumers should immediately stop using the biometric feature, remove the batteries, and only use the key for the recalled safes to store firearms until they get the free replacement safe. Contact Awesafe to receive instructions on disabling the biometric feature and to receive a free replacement safe. Consumers will be asked to disable the biometric reader and email a photo of the disabled biometric reader to Recall@awesafeus.com in order to receive a replacement safe. The instructions on how to safely disable the biometric reader are also located at http://awesafeus.com/RECALL. Once they receive their replacement safe, consumers should discard the recalled safe in accordance with local laws. |
| Importers › Name | Shenghaina Technology Co. Ltd., d/b/a Awesafe, of China |
| Retailers › Name | Walmart stores nationwide and online at Amazon.com and Walmart.com from August 2019 until December 7, 2022, for about $130. |
| Recall Date | 2024-02-22T00:00:00 |
| Description | This recall involves certain Awesafe biometric gun safes. The recalled gun safes are black, can fit two pistols, and have the brand name "Awesafe" on the front. |
| Recall Number | 24127 |
| Remedy Options › Option | Replace |
| Consumer Contact | Awesafe by email at Recall@awesafeus.com or online at https://awesafeus.com/RECALL or http://awesafeus.com/ and click on "RECALL INFORMATION" at the top of the page for more information. |
| Last Publish Date | 2024-02-22T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Biometric Gun Safes Recalled Due to Serious Injury Hazard and Risk of Death; Imported by Awesafe?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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