Bestar Recalls Wall Beds Due to Serious Impact and Crush Hazards; One Adult Death Reported (Recall Alert)
USBestar Recalls Wall Beds Due to Serious Impact and Crush Hazards; One Adult Death Reported (Recall Alert)
Recalling Firm: Bestar, of Canada
Motif du rappel / Danger
TranslatedThe wall beds can detach from the wall and fall onto those nearby, posing serious impact and crush hazards.
Description du produit & Identification
TranslatedThis recall involves the Nebula, PUR, Versatile, Edge, Cielo, Audrea, Lumina, Orion and Novello Full and Queen Wall Beds.
Produits concernés
TranslatedBestar Wall Beds
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Bestar-Recalls-Wall-Beds-Due-to-Serious-Impact-and-Crush-Hazards-One-Adult-Death-Reported-Recall-Alert |
| Title | Bestar Recalls Wall Beds Due to Serious Impact and Crush Hazards; One Adult Death Reported (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture1_38.jpg |
| Images › 1 › Caption | Recalled Wall Beds - Above Top Shelf Models (A Models) - 25184 Nebula Queen |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture2_33.jpg |
| Images › 2 › Caption | Recalled Wall Beds - Above Top Shelf Models (A Models) - 26183 PUR Full Boutique Full |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture3_22.jpg |
| Images › 3 › Caption | Recalled Wall Beds - Above Top Shelf Models (A Models) - 26184 - PUR Queen Boutique |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Picture4_14.jpg |
| Images › 4 › Caption | Recalled Wall Beds - Above Top Shelf Models (A Models) - 40183 - Versatile Full Evolution Full |
| Hazards › Name | The wall beds can detach from the wall and fall onto those nearby, posing serious impact and crush hazards. |
| Injuries › Name | In July 2018, a 79-year-old woman died after a Bestar wall bed fell on her, injuring her spine.Bestar has received reports of 60 additional incidents resulting in bruising and other injuries from the wall beds detaching and hitting consumers. |
| Products › Name | Bestar Wall Beds |
| Products › Number Of Units | About 129,000 (53,000 in Canada) |
| Recall I D | 9278 |
| Remedies › Name | Consumers should immediately stop using the recalled wall beds and consult the communication they received from Bestar. Consumers who are uncertain whether their wall bed needs to be reinstalled are entitled to a free inspection. |
| Retailers › Name | Online at Wayfair.com, Costco.com, Cymax.com and Amazon.com from June 2014 through March 2022 for between $1,650 and $2,200. |
| Recall Date | 2022-04-07T00:00:00 |
| Description | This recall involves the Nebula, PUR, Versatile, Edge, Cielo, Audrea, Lumina, Orion and Novello Full and Queen Wall Beds. |
| Recall Number | 22739 |
| Manufacturers › Name | Bestar, of Canada |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/bestar-wall-beds-recalled-due-tip-over-and-entrapment-hazards |
| Consumer Contact | Bestar toll-free at 888-912-8458 Monday through Friday from 8 a.m. to 5 p.m. ET, or email at Bestar8577@stericycle.com or online at https://www.bestar.com/wall-bed-recall or at www.bestar.com and click "WALLBED SAFETY RECALL" at top of page for more information. |
| Last Publish Date | 2022-04-07T00:00:00 |
| Manufacturer Countries › Country | Canada |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Bestar Recalls Wall Beds Due to Serious Impact and Crush Hazards; One Adult Death Reported (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Bestar, of Canada - Bestar Recalls Wall Beds Due to Serious Impact and Crush Hazards; One Adult Death Reported (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/bestar-recalls-wall-beds-due-to-serious-impact-and-crush-hazards-one-a/CPSC-22739
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