CPSCGeneral Alert

Berkshire Innovations Recalls Sahara Folding Food Dehydrators Due to Fire Hazard (Recall Alert)

Publié le: 4 mai 2023ID du rappel: 23753Catégorie: Produits de ConsommationPays: États-Unis
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The heater fan can fail and cause the components to overheat, posing a fire hazard.

Description du produit & Identification

This recall involves the Brod & Taylor Sahara Folding Food Dehydrators. The dehydrator has seven shelves, two front glass doors and folds to one third its size for storage. The back panel of each dehydrator has the model number DR710, the production code CCAE, and its individual serial number. The recalled dehydrators have serial numbers between 12139055 and 12140194.

Produits concernés

Sahara Folding Food Dehydrators

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/Berkshire-Innovations-Recalls-Sahara-Folding-Food-Dehydrators-Due-to-Fire-Hazard-Recall-Alert
TitleBerkshire Innovations Recalls Sahara Folding Food Dehydrators Due to Fire Hazard (Recall Alert)
Images › U R Lhttps://www.cpsc.gov/s3fs-public/image2_0.png
Images › CaptionRecalled Sahara Folding Food Dehydrator
Hazards › NameThe heater fan can fail and cause the components to overheat, posing a fire hazard.
Injuries › NameThe firm has received 15 reports of the dehydrator overheating. No injuries or property damage have been reported.
Products › NameSahara Folding Food Dehydrators
Products › Number Of UnitsAbout 990 (In addition, about 29 were sold in Canada)
Recall I D9616
Remedies › NameConsumers should immediately stop using the recalled Sahara Folding Food Dehydrators, remove the polyester air filter and contact Berkshire Innovations for a free repair. The repair is replacing the air filter with a non-flammable metal screen air filter. The air filter is designed for easy toolless access by consumers.
Importers › NameBerkshire Innovations Inc., of Williamstown, Massachusetts
Retailers › NameHarmony Farm Supply & Nursery in Sebastopol, California and online at brodandtaylor.com, amazon.com, williamssonoma.com and pleasanthillgrain.com from July 2022 through March 2023 for between $295 and $395.
Recall Date2023-05-04T00:00:00
DescriptionThis recall involves the Brod & Taylor Sahara Folding Food Dehydrators. The dehydrator has seven shelves, two front glass doors and folds to one third its size for storage. The back panel of each dehydrator has the model number DR710, the production code CCAE, and its individual serial number. The recalled dehydrators have serial numbers between 12139055 and 12140194.
Recall Number23753
Remedy Options › OptionRepair
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/sahara-folding-food-dehydrators-recalled-due-fire-hazard
Consumer ContactBerkshire Innovations Inc. at 800-768-7064 from 9 a.m. to 4 p.m. ET Monday through Friday, email at recall@brodandtaylor.com or online at www.brodandtaylor.com/recall or www.brodandtaylor.com and click on "Product Recalls" at the bottom of the page for more information.
Last Publish Date2023-05-04T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Berkshire Innovations Recalls Sahara Folding Food Dehydrators Due to Fire Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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