CPSCGeneral Alert

Bass Pro Recalls MR. STEAK™ Gas Grills Due to Fire Hazard

Publié le: 10 décembre 2019ID du rappel: 20038Catégorie: Produits de ConsommationPays: États-Unis
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The gas regulator hose with attached fuel gauge can melt if it comes in contact with the bottom of the grill's firebox, posing a fire hazard.

Description du produit & Identification

The recall involves four and five burner models of MR. STEAK propane gas grills, models MS-4B-PG, SKU 2472264 and MS-5B-PG, SKU 2472265, that have both a fuel gauge and a fuel line that is not attached to the inside of the grill. The grills are stainless steel with black trim and have four or five black and red dials. The words "MR. STEAK" are printed below the thermometer on the grills' lid. The recall also applies to SKUs 2366916 and 2366917 if the consumer added an aftermarket fuel gauge to the regulator assembly. A label on the inside of the left compartment door or on the back of the grill identifies the model number of the grill. The SKU is printed on the purchase receipt.

Produits concernés

MR. STEAK four and five burner gas patio grills

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/Bass-Pro-Recalls-MR-STEAK-Gas-Grills-Due-to-Fire-Hazard
TitleBass Pro Recalls MR. STEAK™ Gas Grills Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1_43.png
Images › 1 › CaptionMR. STEAK four burner model, MS-4B-PG
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2_29.png
Images › 2 › CaptionMR. STEAK five burner model, MS-5B-PG
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Screen Shot 2019-12-10 at 3.52.18 PM.png
Images › 3 › CaptionRecalled grill - fuel line not mounted to side of grill AND fuel gauge on regulator assembly
Hazards › NameThe gas regulator hose with attached fuel gauge can melt if it comes in contact with the bottom of the grill's firebox, posing a fire hazard.
Injuries › NameBass Pro has received nine reports of grill fires. No injuries or property damage have been reported.
Products › NameMR. STEAK four and five burner gas patio grills
Products › Number Of UnitsAbout 3,300 (in addition, about 400 were sold in Canada)
Recall I D8714
Remedies › NameConsumers should immediately stop using the recalled grills and contact MR. STEAK for a free repair kit.
Importers › NameBass Pro, LLC, of Springfield, Mo.
Retailers › NameBass Pro Shops, Cabela's, and ABT Appliance & Electronics stores nationwide and online at basspro.com and cabelas.com from May 2017 through July 2019 for about $500 for the four burner grill and $600 for the five burner grill.
Recall Date2019-12-10T00:00:00
DescriptionThe recall involves four and five burner models of MR. STEAK propane gas grills, models MS-4B-PG, SKU 2472264 and MS-5B-PG, SKU 2472265, that have both a fuel gauge and a fuel line that is not attached to the inside of the grill. The grills are stainless steel with black trim and have four or five black and red dials. The words "MR. STEAK" are printed below the thermometer on the grills' lid. The recall also applies to SKUs 2366916 and 2366917 if the consumer added an aftermarket fuel gauge to the regulator assembly. A label on the inside of the left compartment door or on the back of the grill identifies the model number of the grill. The SKU is printed on the purchase receipt.
Recall Number20038
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/71247r-eng.php
Consumer ContactMR. STEAK toll-free at 833-677-8325 or 833-MRSTEAK from 8 a.m. to 6 p.m. ET Monday through Friday, or online at mrsteak.com and click on “RECALL” or visit mrsteak.com/repairpartskit for more information.
Last Publish Date2019-12-10T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Bass Pro Recalls MR. STEAK™ Gas Grills Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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