Babysense Max View Baby Monitors Recalled Due to Fire Hazard; Manufactured by Hisense
USBabysense Max View Baby Monitors Recalled Due to Fire Hazard; Manufactured by Hisense
Recalling Firm: Hisense Ltd., of Israel
Motif du rappel / Danger
TranslatedThe display or "parent" unit of the Max View baby monitors can overheat and/or spark when charging, posing a fire hazard to consumers.
Description du produit & Identification
TranslatedThis recall involves the Babysense Max View Baby Monitor with model number VBM55. The reported issue involves the display unit (also referred to as the parent unit) that allows the parents to see and hear the baby (not the camera component that is placed in the child's bedroom). The display unit has "5.5" HD 1080P" printed on the upper left side of the monitor screen and the "babysense" logo on the lower portion of the monitor screen. The model number, "VBM55RX," is printed on the product identification label on the back of the display unit. Note: Do not throw this recalled device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Produits concernés
TranslatedBabysense Max View Baby Monitors
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Babysense-Max-View-Baby-Monitors-Recalled-Due-to-Fire-Hazard-Manufactured-by-Hisense |
| Title | Babysense Max View Baby Monitors Recalled Due to Fire Hazard; Manufactured by Hisense |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/BabysenseMax1.png |
| Images › 1 › Caption | Recalled Babysense Max View 5.5" Baby Monitor display/parent unit |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/BabysenseMax2.png |
| Images › 2 › Caption | Recalled Babysense Max View 5.5" Baby Monitor display/parent unit - back view |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/BabysenseMax3.png |
| Images › 3 › Caption | Recalled Babysense Max View Baby Monitor with included cameras |
| Hazards › Name | The display or "parent" unit of the Max View baby monitors can overheat and/or spark when charging, posing a fire hazard to consumers. |
| Injuries › Name | Hisense has received 11 reports of incidents involving the display unit for the Babysense Max View Baby Monitors. No injuries have been reported. |
| Products › Name | Babysense Max View Baby Monitors |
| Products › Number Of Units | About 81,800 |
| Recall I D | 10650 |
| Remedies › Name | Consumers should stop using the display unit of the Max View baby monitors immediately and contact Hisense for a free replacement display unit that does not pose a fire hazard. |
| Retailers › Name | Online at Amazon.com, Walmart.com, and babylist.com from January 2023 through December 2025 for between $90 and $180. |
| Recall Date | 2026-02-26T00:00:00 |
| Description | This recall involves the Babysense Max View Baby Monitor with model number VBM55. The reported issue involves the display unit (also referred to as the parent unit) that allows the parents to see and hear the baby (not the camera component that is placed in the child's bedroom). The display unit has "5.5" HD 1080P" printed on the upper left side of the monitor screen and the "babysense" logo on the lower portion of the monitor screen. The model number, "VBM55RX," is printed on the product identification label on the back of the display unit. Note: Do not throw this recalled device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance. |
| Recall Number | 26307 |
| Manufacturers › Name | Hisense Ltd., of Israel |
| Remedy Options › Option | Replace |
| Consumer Contact | Hisense toll-free at (833) 689-2652 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@recallsecure.com or online at www.recallsecure.com or www.babysensemonitors.com and click on "Product Recalls" at the top of the page for more information. |
| Last Publish Date | 2026-02-27T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Babysense Max View Baby Monitors Recalled Due to Fire Hazard; Manufactured by Hisense?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableHisense Ltd., of Israel
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