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NHTSASUSPENSION

Autocar, LLC - Cab Shock Absorber Bracket Fasteners May Detach

Publié le: 28 janvier 2025ID du rappel: 25V036000Catégorie: Véhicules & AutomobilePays: États-Unis
US
Vehicle RecallNHTSAUSUS

Autocar, LLC - Cab Shock Absorber Bracket Fasteners May Detach

Recalling Firm: Autocar, LLC

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

A detached fastener can become a road hazard, increasing the risk of a crash.

Description du produit & Identification

Autocar, LLC (Autocar) is recalling certain 2020-2026 Autocar DC (Legend) trucks. The cab shock absorber bracket fasteners may have been improperly secured, allowing the fasteners to detach.

Produits concernés

Cab Shock Absorber Bracket Fasteners May Detach

Additional Source Details

FieldValue
SubjectCab Shock Absorber Bracket Fasteners May Detach
Nhtsa id25V036000
ComponentSUSPENSION
Recall link › Urlhttps://www.nhtsa.gov/recalls?nhtsaId=25V036000
Recall link › DescriptionGo to Recall
Recall typeVehicle
Do not driveNo
ManufacturerAutocar, LLC
Defect summaryAutocar, LLC (Autocar) is recalling certain 2020-2026 Autocar DC (Legend) trucks. The cab shock absorber bracket fasteners may have been improperly secured, allowing the fasteners to detach.
Completion rate39.77
Corrective actionDealers will inspect and secure or replace the fasteners as necessary, free of charge. Owner notification letters were mailed March 27, 2025. Owners may contact Autocar at 1-888-218-3611. Autocar's number for this recall is DC-2502.
Consequence summaryA detached fastener can become a road hazard, increasing the risk of a crash.
Mfr campaign numberDC-2502
Potentially affected958
Report received date2025-01-28T00:00:00.000
Fire risk when parkedNo

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Locate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.

2Isolate & Discontinue Use

If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.

3Claim Free Statutory Remedy

Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Autocar, LLC - Cab Shock Absorber Bracket Fasteners May Detach?

Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.

Q2:Can I get a full refund or free repair for this recall?

Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableAutocar, LLC
  • Niveau de risqueSUSPENSION
Recall Hazard Severity
Caution (Class III)
Alerte officielle de l’agence

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🚨 SAFETY ALERT: Autocar, LLC - Autocar, LLC - Cab Shock Absorber Bracket Fasteners May Detach

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https://therecallfile.com/fr/recalls/autocar-llc-cab-shock-absorber-bracket-fasteners-may-detach/NHTSA-25V036000
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