Ariston ARIHPWH-200 and ARIHPWH-280 Heat Pump Water Heaters
Ariston ARIHPWH-200 and ARIHPWH-280 Heat Pump Water Heaters
Motif du rappel / Danger
TranslatedThese affected water heaters have a manufacturing fault that can cause it to malfunction and cause a fire.
Description du produit & Identification
TranslatedReason / Defects: These affected water heaters have a manufacturing fault that can cause it to malfunction and cause a fire. Hazards: Risk of serious injury, death and/or property damage if the affected water heater causes a fire. Incidents have occurred. What to do: Immediately disconnect the water heater from the power supply by operating the switch next to the device or disconnecting it from the power outlet socket. Contact Chromagen to arrange a free on-site inspection and to repair the affected water heater. Remove any combustible materials surrounding unit. Contact Chromagen Australia Pty Ltd call: (03) 8587 1578, 8:00am to 5:00pm [AEDT], Monday to Friday email: service@chromagen.com.au visit: www.chromagen.com.au/productsafety
Produits concernés
TranslatedAriston branded heat pump water heaters. Models: ARIHPWH-200 ARIHPWH-280
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | c3600ec1-d853-4619-b8b8-5e04224c4479 |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/ariston-arihpwh-200-and-arihpwh-280-heat-pump-water-heaters |
| Pub Date | Fri, 31 Oct 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Ariston%20heat%20pump%20water%20heater%20-%20top%20view.png?itok=5a4Uhan_ |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Ariston ARIHPWH-200 and ARIHPWH-280 Heat Pump Water Heaters?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
Vérifiez les autres produits de votre foyer
Outils gratuitsSafety recalls are issued daily across foods, medications, vehicles, and electronics. Use our instant tools to check your home for active safety warnings:
Aperçu
- Niveau de risqueHeating and cooling products
- DistributionAustralia
📢 Partager l’alerte
Alert family and friends to keep them safe. Copy this quick alert message:
🚨 SAFETY ALERT: Ariston ARIHPWH-200 and ARIHPWH-280 Heat Pump Water Heaters Check if your household is affected: https://therecallfile.com/fr/recalls/ariston-arihpwh-200-and-arihpwh-280-heat-pump-water-heaters/AU-c3600ec1-d853-4619-b8b8-5e04224c4479
Rejoindre la liste d’alerte
Recevez des alertes e-mail instantanées dès qu’un rappel critique est publié.
Support The Recall File
Help keep official recall alerts free, accessible, and fast for everyone.