CPSCGeneral Alert

Anker EverFrost Lithium-Ion Battery Powered Coolers Recalled Due to Battery Fire Hazard; Manufactured by Anker Innovations

Name: Anker EverFrost Lithium-Ion Battery Powered Coolers Recalled Due to Battery Fire Hazard; Manufactured by Anker Innova...
Brand: Anker Innovations Limited, of Hong Kong
SKU: CPSC-24146
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 7 mars 2024ID du rappel: 24146Catégorie: Produits de ConsommationPays: États-Unis

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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The lithium-ion batteries in the Anker EverFrost Coolers can overheat, posing a fire hazard.

Description du produit & Identification

This recall involves the lithium-ion battery packs in Anker EverFrost Coolers. The coolers are intended for use in outdoor camping, travel and fishing for cooling and freezing food or medicine. They are dark gray with wheels and a drop-down rolling handle. There is a blue charging port for charging by alternative power sources, such as plug-in or solar, on one end of the cooler. The name "Anker EverFrost" appears on the side in silver and blue. The model number is printed on the outer surface on the bottom of the cooler. The following model numbers are included in this recall: Product Model # Size Anker Detachable Battery pack for Powered Cooler A17B0 Not Applicable Anker EverFrost Powered Coolers 30 A17A0 33 Liter Anker EverFrost Powered Coolers 40 A17A1 43 Liters Anker EverFrost Powered Coolers 50 A17A2 53 Liters

Produits concernés

EverFrost Battery Powered Coolers

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2024/Anker-EverFrost-Lithium-Ion-Battery-Powered-Coolers-Recalled-Due-to-Battery-Fire-Hazard-Manufactured-by-Anker-Innovations
Title	Anker EverFrost Lithium-Ion Battery Powered Coolers Recalled Due to Battery Fire Hazard; Manufactured by Anker Innovations
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/everfrost-A17A0.png
Images › 1 › Caption	Recalled EverFrost Battery Powered Cooler Model A17A0
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/everfrost-A17A0-package.png
Images › 2 › Caption	Packaging of recalled EverFrost Battery Powered Cooler Model A17A0
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/everfrost-A17A1.png
Images › 3 › Caption	Recalled EverFrost Battery Powered Cooler Model A17A1
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/everfrost-A17A1-packaging.png
Images › 4 › Caption	Packaging of recalled EverFrost Battery Powered Cooler Model A17A1
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/everfrost-A17A2.png
Images › 5 › Caption	Recalled EverFrost Battery Powered Cooler Model A17A2
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/everfrost-A17A2-int.png
Images › 6 › Caption	Interior of recalled EverFrost Battery Powered Cooler Model A17A2
Images › 7 › U R L	https://www.cpsc.gov/s3fs-public/everfrost-A17A2-package.png
Images › 7 › Caption	Packaging of recalled EverFrost Battery Powered Cooler Model A17A2
Images › 8 › U R L	https://www.cpsc.gov/s3fs-public/everfrost-A17A2-package-2.png
Images › 8 › Caption	Packaging of recalled EverFrost Battery Powered Cooler Model A17A2
Images › 9 › U R L	https://www.cpsc.gov/s3fs-public/everfrost-battery-pack.png
Images › 9 › Caption	Recalled EverFrost Detachable Battery Pack A17B0
Images › 10 › U R L	https://www.cpsc.gov/s3fs-public/everfrost-battery-pack-2.png
Images › 10 › Caption	Recalled EverFrost Detachable Battery Pack A17B0
Hazards › Name	The lithium-ion batteries in the Anker EverFrost Coolers can overheat, posing a fire hazard.
Injuries › Name	The firm has received five reports of overheating, smoke and/or fire. No injuries have been reported.
Products › Name	EverFrost Battery Powered Coolers
Products › Number Of Units	About 5,480 (In addition, about 160 in Canada)
Recall I D	9881
Remedies › Name	Consumers should immediately stop using the recalled coolers, and contact Anker for a free replacement lithium-ion battery pack. Visit https://www.anker.com/anker-solix/cooler-battery-recall-pps to file a claim, and for instructions on how to replace the battery pack. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws, and not in the trash.
Retailers › Name	Best Buy, TD Synnex and other stores nationwide and online at kickstarter.com from May 2023 through September 2023 for between $250 and $950.
Recall Date	2024-03-07T00:00:00
Description	This recall involves the lithium-ion battery packs in Anker EverFrost Coolers. The coolers are intended for use in outdoor camping, travel and fishing for cooling and freezing food or medicine. They are dark gray with wheels and a drop-down rolling handle. There is a blue charging port for charging by alternative power sources, such as plug-in or solar, on one end of the cooler. The name "Anker EverFrost" appears on the side in silver and blue. The model number is printed on the outer surface on the bottom of the cooler. The following model numbers are included in this recall: Product Model # Size Anker Detachable Battery pack for Powered Cooler A17B0 Not Applicable Anker EverFrost Powered Coolers 30 A17A0 33 Liter Anker EverFrost Powered Coolers 40 A17A1 43 Liters Anker EverFrost Powered Coolers 50 A17A2 53 Liters
Recall Number	24146
Manufacturers › Name	Anker Innovations Limited, of Hong Kong
Remedy Options › Option	Replace
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/battery-pack-within-certain-anker-everfrost-powered-coolers-recalled-due-fire-hazard
Consumer Contact	Anker at 800-988-7973 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A LiveChat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/anker-solix/cooler-battery-recall-pps for more information.
Last Publish Date	2024-03-07T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Anker EverFrost Lithium-Ion Battery Powered Coolers Recalled Due to Battery Fire Hazard; Manufactured by Anker Innova...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Entreprise responsableAnker Innovations Limited, of Hong Kong

Recall Hazard Severity

Caution (Class III)

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🚨 SAFETY ALERT: Anker Innovations Limited, of Hong Kong - Anker EverFrost Lithium-Ion Battery Powered Coolers Recalled Due to Battery Fire Hazard; Manufactured by Anker Innovations

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https://therecallfile.com/fr/recalls/anker-everfrost-lithium-ion-battery-powered-coolers-recalled-due-to-ba/CPSC-24146

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Anker EverFrost Lithium-Ion Battery Powered Coolers Recalled Due to Battery Fire Hazard; Manufactured by Anker Innovations