CPSCGeneral Alert

American Honda Recalls Portable Generators Due to Fire Hazard

Publié le: 3 août 2023ID du rappel: 23251Catégorie: Produits de ConsommationPays: États-Unis
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Traduire l’alerteTranslate notice text, hazard warnings, and descriptions into any supported language.

Motif du rappel / Danger

The fuel filler cap can improperly seal, resulting in fuel and/or fuel vapor leaking, posing a fire hazard.

Description du produit & Identification

This recall involves Honda Portable Generators with model number EU7000is. They are red and gray in color and measure about 33 inches long, 28 inches wide and 28 inches high. Honda and EU7000is are printed on the side of the generator. The following serial numbers are included in this recall: EEJD-1364963 through EEJD-1366026. The serial number decal is located inside the access door.

Produits concernés

Honda Model EU7000is Portable Generators

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2023/American-Honda-Recalls-Portable-Generators-Due-to-Fire-Hazard
TitleAmerican Honda Recalls Portable Generators Due to Fire Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/honda-generator.jpg
Images › 1 › CaptionRecalled Honda EU7000is Portable Generator
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/generator-serial-numbers.png
Images › 2 › CaptionRecalled Honda EU7000is Portable Generator serial number location
Hazards › NameThe fuel filler cap can improperly seal, resulting in fuel and/or fuel vapor leaking, posing a fire hazard.
Injuries › NameNone reported
Products › NameHonda Model EU7000is Portable Generators
Products › Number Of UnitsAbout 250
Recall I D9677
Remedies › NameConsumers should immediately stop using the recalled portable generators and contact an authorized Honda Power Equipment dealer to schedule an appointment for a free repair. Honda is contacting all known purchasers directly.
Retailers › NameHome Depot, Lowes and Amazon.com and authorized Honda power equipment dealers nationwide from December 2022 through May 2023 for about $6,000.
Recall Date2023-08-03T00:00:00
DescriptionThis recall involves Honda Portable Generators with model number EU7000is. They are red and gray in color and measure about 33 inches long, 28 inches wide and 28 inches high. Honda and EU7000is are printed on the side of the generator. The following serial numbers are included in this recall: EEJD-1364963 through EEJD-1366026. The serial number decal is located inside the access door.
Recall Number23251
Manufacturers › NameAmerican Honda Motor Co. Inc., of Torrance, California
Remedy Options › OptionRepair
Consumer ContactAmerican Honda Motor 888-888-3139 from 9 a.m. to 7:30 p.m. ET, Monday through Friday email at https://crmshonda.my.salesforce-sites.com/service/pew2c or online at www.powerequipment.honda.com and click on "Recalls and Updates" at the bottom of the page for more information.
Last Publish Date2023-08-03T00:00:00
Manufacturer Countries › CountryIndia

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought American Honda Recalls Portable Generators Due to Fire Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

  • Entreprise responsableAmerican Honda Motor Co. Inc., of Torrance, California
Recall Hazard Severity
Caution (Class III)
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🚨 SAFETY ALERT: American Honda Motor Co. Inc., of Torrance, California - American Honda Recalls Portable Generators Due to Fire Hazard

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https://therecallfile.com/fr/recalls/american-honda-recalls-portable-generators-due-to-fire-hazard/CPSC-23251
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