Amazon Recalls Amazon Basics Desk Chairs Due to Fall and Injury Hazards (Recall Alert)
USAmazon Recalls Amazon Basics Desk Chairs Due to Fall and Injury Hazards (Recall Alert)
Recalling Firm: Global Furniture (Zhejiang) Co. Ltd., of China
Motif du rappel / Danger
TranslatedThe chairs' leg base can break, posing fall and injury hazards.
Description du produit & Identification
TranslatedThis recall involves the Amazon Basics Executive Desk Chair. The upholstered swivel chair was sold in black, brown and white and has padded armrests and five legs with rolling casters. The chair can be adjusted for seat height and backrest tilt. Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall.
Produits concernés
TranslatedAmazon Basics Executive Desk Chairs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Amazon-Recalls-Amazon-Basics-Desk-Chairs-Due-to-Fall-and-Injury-Hazards-Recall-Alert |
| Title | Amazon Recalls Amazon Basics Desk Chairs Due to Fall and Injury Hazards (Recall Alert) |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/1-81731.png |
| Images › 1 › Caption | Recalled Amazon Basics Executive Desk Chair -black |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/2-81740.png |
| Images › 2 › Caption | Recalled Amazon Basics Executive Desk Chair -brown |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/3-81746.png |
| Images › 3 › Caption | Recalled Amazon Basics Executive Desk Chair -white |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/4-81753.png |
| Images › 4 › Caption | Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall |
| Hazards › Name | The chairs' leg base can break, posing fall and injury hazards. |
| Injuries › Name | Amazon has received 13 reports of chair leg bases breaking, including one report of a minor shoulder injury. |
| Products › Name | Amazon Basics Executive Desk Chairs |
| Products › Number Of Units | About 11,400 |
| Recall I D | 9436 |
| Remedies › Name | Consumers should immediately stop using the recalled chairs and contact Amazon for instructions on how to dispose of the chairs for a full refund. Consumers will be asked to upload a photo of the chair's leg base and certify disposal of the chair. Upon receipt of the photo and certification of disposal, consumers will be issued a full refund to a valid payment method in the consumer's Amazon wallet or an Amazon gift card. Amazon is contacting all known purchasers directly. |
| Importers › Name | Amazon.com Services LLC, of Seattle, Washington |
| Retailers › Name | Online at Amazon.com from September 2021 through April 2022 for between $103 and $170. |
| Recall Date | 2022-10-27T00:00:00 |
| Description | This recall involves the Amazon Basics Executive Desk Chair. The upholstered swivel chair was sold in black, brown and white and has padded armrests and five legs with rolling casters. The chair can be adjusted for seat height and backrest tilt. Only chairs that have a horizontal plastic piece on the bottom of the caster bracket are included in this recall. |
| Recall Number | 23704 |
| Manufacturers › Name | Global Furniture (Zhejiang) Co. Ltd., of China |
| Remedy Options › Option | Refund |
| Consumer Contact | Amazon toll-free at 888-871-7108 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.amazonexecutivechairrecall.expertinquiry.com/ for more information. |
| Last Publish Date | 2022-10-27T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Amazon Recalls Amazon Basics Desk Chairs Due to Fall and Injury Hazards (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableGlobal Furniture (Zhejiang) Co. Ltd., of China
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🚨 SAFETY ALERT: Global Furniture (Zhejiang) Co. Ltd., of China - Amazon Recalls Amazon Basics Desk Chairs Due to Fall and Injury Hazards (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/amazon-recalls-amazon-basics-desk-chairs-due-to-fall-and-injury-hazard/CPSC-23704
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