Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners Recalled Due to Burn and Fire Hazards; Distributed by Shenzhen Aiper Intelligent Co. (Recall Alert)
USAiper Elite Pro Cordless Robotic Pool Vacuum Cleaners Recalled Due to Burn and Fire Hazards; Distributed by Shenzhen Aiper Intelligent Co. (Recall Alert)
Recalling Firm: Compurobot Technology Company, of China
Motif du rappel / Danger
TranslatedWhen the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards.
Description du produit & Identification
TranslatedThis recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with model number GS100. The Elite Pro unit weighs 11.2 pounds and measures about 15.9 x 14.2 x 10 inches. The dark gray pool vacuum cleaners have the "Aiper" brand name printed on the top/front of the product. The model name and number are printed on the label attached on the bottom side of the pool vacuum.
Produits concernés
TranslatedAiper Elite Pro GS100 cordless robotic pool vacuum cleaners
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/Aiper-Elite-Pro-Cordless-Robotic-Pool-Vacuum-Cleaners-Recalled-Due-to-Burn-and-Fire-Hazards-Distributed-by-Shenzhen-Aiper-Intelligent-Co-Recall-Alert |
| Title | Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners Recalled Due to Burn and Fire Hazards; Distributed by Shenzhen Aiper Intelligent Co. (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/aiper-elite-pro.png |
| Images › Caption | Recalled Aiper Elite Pro GS100 cordless robotic pool vacuum cleaner |
| Hazards › Name | When the charging cord is plugged into the device without the adapter and/or directly into the charging port on the machine, the battery can overheat and short circuit, posing burn and fire hazards. |
| Injuries › Name | The firm has received 17 reports of the recalled pool vacuums overheating including one report of a minor burn to a consumer's fingertip, which did not require medical treatment. No property damage has been reported. |
| Products › Name | Aiper Elite Pro GS100 cordless robotic pool vacuum cleaners |
| Products › Number Of Units | About 22,000 (In addition, about 50 were sold in Canada and about four were sold in Mexico) |
| Recall I D | 9694 |
| Remedies › Name | Consumers should immediately stop using the recalled pool vacuums and contact Aiper to receive a free replacement of Aiper's Seagull Pro robotic pool cleaner. Aiper will provide a free return label for consumers to send the product back to Aiper. Within seven days of receiving the recalled Elite Pro, Aiper will ship the replacement product. Aiper is contacting all purchasers directly. |
| Retailers › Name | Online at www.aiper.com, Amazon.com, www.cocktailpool.com, www.factorypure.com, www.myrobotdirect.com, www.wellbots.com and uspoolsite.com from January 2023 through May 2023 for between $600 and $800. |
| Recall Date | 2023-08-24T00:00:00 |
| Description | This recall involves Aiper Elite Pro cordless robotic pool vacuum cleaners with model number GS100. The Elite Pro unit weighs 11.2 pounds and measures about 15.9 x 14.2 x 10 inches. The dark gray pool vacuum cleaners have the "Aiper" brand name printed on the top/front of the product. The model name and number are printed on the label attached on the bottom side of the pool vacuum. |
| Distributors › Name | Shenzhen Aiper Intelligent Co., Ltd., of China |
| Recall Number | 23784 |
| Manufacturers › Name | Compurobot Technology Company, of China |
| Remedy Options › Option | Replace |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/aiper-elite-pro-gs100-robotic-swimming-pool-vacuum-cleaner-recalled-due-fire-hazard |
| Consumer Contact | Aiper toll-free at 888-968-0666 from 9 a.m. to 9 p.m. ET Monday through Friday or email at recall@aiper.com or online at https://aiper.com/elite-pro-recall/ or online at https://aiper.com and click on the "Elite Pro Recall" banner at the bottom of the page for more information. |
| Last Publish Date | 2023-08-24T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners Recalled Due to Burn and Fire Hazards; Distributed by Shenzhen...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Entreprise responsableCompurobot Technology Company, of China
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🚨 SAFETY ALERT: Compurobot Technology Company, of China - Aiper Elite Pro Cordless Robotic Pool Vacuum Cleaners Recalled Due to Burn and Fire Hazards; Distributed by Shenzhen Aiper Intelligent Co. (Recall Alert) Check if your household is affected: https://therecallfile.com/fr/recalls/aiper-elite-pro-cordless-robotic-pool-vacuum-cleaners-recalled-due-to/CPSC-23784
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