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A’kin Mild & Gentle Shampoo Fragrance Free & Hypoallergenic 500mL

Name: A’kin Mild & Gentle Shampoo Fragrance Free & Hypoallergenic 500mL
Brand: Akin
SKU: AU-e0546787-70b7-4f03-a119-2b9fa43fdf18
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 7 octobre 2022ID du rappel: e0546787-70b7-4f03-a119-2b9fa43fdf18Catégorie: Produits de ConsommationPays: Australie

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Motif du rappel / Danger

The affected batch may be contaminated with bacteria (Enterobacter Gergoviae).

Description du produit & Identification

Reason / Defects: The affected batch may be contaminated with bacteria (Enterobacter Gergoviae). Hazards: Cosmetic products contaminated with Enterobacter gergoviae may cause infection or illness, especially if the user has a weakened immune system (immunocompromised). What to do: Consumers should stop using the product and return it to the place of purchase for a full refund. Any consumers concerned about their health should seek medical advice. For further information, consumers can contact McPherson's Customer Service on 1800 651 146 or visit www.mcphersons.com.au

Produits concernés

A’kin Mild & Gentle Shampoo Fragrance Free & Hypoallergenic 500mL Batch number AW2D01 only. No other batched are affected.

Additional Source Details

Field	Value
Guid › #text	e0546787-70b7-4f03-a119-2b9fa43fdf18
Guid › @ is Perma Link	false
Link	https://www.productsafety.gov.au/search-consumer-product-recalls/a%E2%80%99kin-mild-gentle-shampoo-fragrance-free-hypoallergenic-500ml
Pub Date	Fri, 07 Oct 2022 00:00:00 +0000
Extracted image	https://www.productsafety.gov.au/system/files/styles/large/private/A%E2%80%99kin%20Mild%20%26%20Gentle%20Shampoo%20Fragrance%20Free%20%26%20Hypoallergenic%20500mL%20-%20Front%20label.jpg?itok=9MkCEIqx

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought A’kin Mild & Gentle Shampoo Fragrance Free & Hypoallergenic 500mL?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Aperçu

Niveau de risquePersonal care products
DistributionAustralia

Recall Hazard Severity

Caution (Class III)

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🚨 SAFETY ALERT: A’kin Mild & Gentle Shampoo Fragrance Free & Hypoallergenic 500mL

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