CPSCGeneral Alert

509 Recalls Helmets Due to Risk of Head Injury

Name: 509 Recalls Helmets Due to Risk of Head Injury
Brand: 509
SKU: CPSC-25374
Availability: Discontinued
Rating: 1.0 (1 reviews)

Publié le: 3 juillet 2025ID du rappel: 25374Catégorie: Produits de ConsommationPays: États-Unis

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Motif du rappel / Danger

The recalled helmets fail to provide sufficient protection in the event of a crash, posing a risk of head injury.

Description du produit & Identification

This recall involves 509 Tactical 3.0 (Youth, Mountain, and Trail) helmets and 509 for Polaris Tactical 3.0 (Youth and Mountain) helmets. This recall also involves small and medium size 509 Tactical 2.0 helmets, 509 Tactical 2.0 helmets with Fidlock®, and 509 for Polaris Tactical 2.0 helmets, which were all manufactured in 2023. This recall also involves 509 and 509 for Polaris helmets with Fidlock®, including Tactical 2.0, Altitude 2.0, Delta R3L, Delta R4, Delta V, Mach III, Mach IV and Mach V (manufactured from 2020 to present with a stainless-steel glide bar). The 509 logo and "FIVE O NINE" are printed on the 509 helmets. The 509 logo and "Polaris" are printed on the 509 for Polaris helmets. Brand/Model Sizes Colors Year(s) of Manufacture Remedy 509 Tactical 3.0 Helmets (Youth, Mountain, and Trail) Youth small (YSM) to large (YLG) Adult XS to 4XL Various All Replacement, refund or credit Youth small (YSM) to large (YLG) Adult XS to 4XL Various All Replacement, refund or credit Small/Medium Various 2023 Replacement, refund or credit Small/Medium Various 2023 Replacement, refund or credit Adult XS to 4XL Various 2020 to present Repair Adult XS to 4XL Various 2020 to present Repair Adult XS to 4XL Various 2020 to present Repair Adult XS to 4XL Various 2020 to present Repair Adult XS to 2XL Various 2020 to present Repair 509 for Polaris Delta R3L Helmets with Fidlock® Adult XS to 4XL Various 2020 to present Repair 509 Delta R4 Helmets with Fidlock® Adult XS to 2XL Various 2020 to present Repair 509 for Polaris Delta R4 with Fidlock® Adult XS to 2XL Various 2020 to present Repair 509 Delta V Helmets with Fidlock® Adult S to 4XL Various 2020 to present Repair 509 for Polaris Delta V Helmets with Fidlock® Adult XS to 4XL Various 2020 to present Repair 509 Mach III Helmets with Fidlock® Adult XS to 2XL Various 2020 to present Repair Adult XS to 2XL Various 2020 to present Repair Adult S to 3XL Various 2020 to present Repair

Produits concernés

509 helmets and 509 for Polaris helmets

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2025/509-Recalls-Helmets-Due-to-Risk-of-Head-Injury
Title	509 Recalls Helmets Due to Risk of Head Injury
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/509-1.png
Images › 1 › Caption	Recalled 509 Tactical 3.0 Youth Helmet
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/509-2.png
Images › 2 › Caption	Recalled 509 Tactical 3.0 Mountain Helmet
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/509-3.png
Images › 3 › Caption	Recalled 509 Tactical 3.0 Trail Helmet
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/509-4.png
Images › 4 › Caption	Recalled 509 for Polaris Tactical 3.0 Youth Helmet
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/509-5.png
Images › 5 › Caption	Recalled 509 for Polaris Tactical 3.0 Mountain Helmet
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/509-6.png
Images › 6 › Caption	Recalled 509 Tactical 2.0 Small/Medium Helmets
Images › 7 › U R L	https://www.cpsc.gov/s3fs-public/509-7.png
Images › 7 › Caption	Recalled 509 for Polaris Tactical 2.0 Small/Medium Helmets
Images › 8 › U R L	https://www.cpsc.gov/s3fs-public/509-8.png
Images › 8 › Caption	Recalled 509 and 509 for Polaris Helmets with Fidlock®
Images › 9 › U R L	https://www.cpsc.gov/s3fs-public/509-9.png
Images › 9 › Caption	Correct Fidlock
Images › 10 › U R L	https://www.cpsc.gov/s3fs-public/509-10.png
Images › 10 › Caption	Incorrect Fidlock Strap Fastener
Hazards › Name	The recalled helmets fail to provide sufficient protection in the event of a crash, posing a risk of head injury.
Injuries › Name	The firm received one incident where the rider's helmet became detached during a crash, resulting in a concussion.
Products › Name	509 helmets and 509 for Polaris helmets
Products › Number Of Units	About 201,200 (In addition, about 26, 800 in Canada)
Recall I D	10335
Remedies › Name	Consumers should immediately stop using the recalled helmets. Consumers with a recalled "509" branded Tactical 3.0 or Tactical 2.0 (small/medium manufactured in 2023) helmet should contact 509 for instructions on how to participate in the recall and to receive a choice of a refund (if purchased online), or a credit to be used on 509's website or a replacement helmet. Consumers with a recalled "509 for Polaris" branded Tactical 3.0 or Tactical 2.0 (small/medium manufactured in 2023) helmet should contact Polaris for a choice of a refund, a credit to use at a Polaris dealership or on the Polaris website, or a replacement helmet. Proof of purchase is not required. All helmets should be discarded in the local household trash after consumers have confirmed their helmet is being recalled by 509 or Polaris and follow the destruction instructions located on the website. Polaris is also providing their customers who have the recalled 509 and 509 for Polaris helmets with Fidlock®, with instructions on how to inspect the webbing on the chin strap to make sure it is repaired, by routing it correctly. 509 and Polaris are contacting all known purchasers directly.
Importers › Name	Teton Outfitters LLC, dba 509, a Polaris subsidiary, of Rigby, Idaho
Retailers › Name	Online at www.ride509.com and www.polaris.com and at 509 and Polaris dealers nationwide from January 2020 through May 2025 for between $140 and $900.
Recall Date	2025-07-03T00:00:00
Description	This recall involves 509 Tactical 3.0 (Youth, Mountain, and Trail) helmets and 509 for Polaris Tactical 3.0 (Youth and Mountain) helmets. This recall also involves small and medium size 509 Tactical 2.0 helmets, 509 Tactical 2.0 helmets with Fidlock®, and 509 for Polaris Tactical 2.0 helmets, which were all manufactured in 2023. This recall also involves 509 and 509 for Polaris helmets with Fidlock®, including Tactical 2.0, Altitude 2.0, Delta R3L, Delta R4, Delta V, Mach III, Mach IV and Mach V (manufactured from 2020 to present with a stainless-steel glide bar). The 509 logo and "FIVE O NINE" are printed on the 509 helmets. The 509 logo and "Polaris" are printed on the 509 for Polaris helmets. Brand/Model Sizes Colors Year(s) of Manufacture Remedy 509 Tactical 3.0 Helmets (Youth, Mountain, and Trail) Youth small (YSM) to large (YLG) Adult XS to 4XL Various All Replacement, refund or credit Youth small (YSM) to large (YLG) Adult XS to 4XL Various All Replacement, refund or credit Small/Medium Various 2023 Replacement, refund or credit Small/Medium Various 2023 Replacement, refund or credit Adult XS to 4XL Various 2020 to present Repair Adult XS to 4XL Various 2020 to present Repair Adult XS to 4XL Various 2020 to present Repair Adult XS to 4XL Various 2020 to present Repair Adult XS to 2XL Various 2020 to present Repair 509 for Polaris Delta R3L Helmets with Fidlock® Adult XS to 4XL Various 2020 to present Repair 509 Delta R4 Helmets with Fidlock® Adult XS to 2XL Various 2020 to present Repair 509 for Polaris Delta R4 with Fidlock® Adult XS to 2XL Various 2020 to present Repair 509 Delta V Helmets with Fidlock® Adult S to 4XL Various 2020 to present Repair 509 for Polaris Delta V Helmets with Fidlock® Adult XS to 4XL Various 2020 to present Repair 509 Mach III Helmets with Fidlock® Adult XS to 2XL Various 2020 to present Repair Adult XS to 2XL Various 2020 to present Repair Adult S to 3XL Various 2020 to present Repair
Recall Number	25374
Remedy Options › 1 › Option	Refund
Remedy Options › 2 › Option	Repair
Remedy Options › 3 › Option	Replace
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/polaris-and-509-branded-tactical-30-helmets-recalled-due-impact-hazard
Consumer Contact	509 toll-free at 877-743-3509 from 7 a.m. to 7 p.m. CT Monday through Friday, email at support@ride509.com, or online at https://ride509.com/pages/recalls or www.ride509.com and click on "Safety Recalls" under the "Support" column at the bottom of the page for more information. Polaris Industries toll-free at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday, or online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.
Last Publish Date	2025-07-03T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought 509 Recalls Helmets Due to Risk of Head Injury?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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