2XP SPF50+ Bronze Protect Sunscreen Lotion
Australia2XP SPF50+ Bronze Protect Sunscreen Lotion
Motif du rappel / Danger
TranslatedOne batch of the product contains benzene above the acceptable limit. Benzene may have been unintentionally introduced during manufacturing.
Description du produit & Identification
TranslatedReason / Defects: One batch of the product contains benzene above the acceptable limit. Benzene may have been unintentionally introduced during manufacturing. Hazards: Exposure to benzene can be linked to adverse health effects depending on the level and duration of exposure. Benzene is classified as a carcinogen (substance that could potentially cause cancer). What to do: Consumers should stop using these products. Consumers should contact the place of purchase or Heritage Brands Customer Service to request a refund, and then dispose of the products. For more information, contact Heritage Brands Customer Service on 03 8586 2100. For more details, see https://apps.tga.gov.au/Prod/sara/arn-detail.aspx?k=RC-2022-RN-00653-1
Produits concernés
Translated2XP SPF50+ Bronze Protect Sunscreen Lotion Batch number: 1102889 Expiry: 01/2024 ARTG 294158
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | b4651ab2-a10c-4e5d-9051-7af60c2c5faf |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/2xp-spf50-bronze-protect-sunscreen-lotion |
| Pub Date | Mon, 09 May 2022 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/2XP%20SPF50%2B%20Bronze%20Protect%20Sunscreen%20Lotion.jpg?itok=Ese-1LQ8 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought 2XP SPF50+ Bronze Protect Sunscreen Lotion?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Niveau de risquePersonal care products
- DistributionAustralia
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🚨 SAFETY ALERT: 2XP SPF50+ Bronze Protect Sunscreen Lotion Check if your household is affected: https://therecallfile.com/fr/recalls/2xp-spf50-bronze-protect-sunscreen-lotion/AU-b4651ab2-a10c-4e5d-9051-7af60c2c5faf
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