CPSCGeneral Alert

1992 Bissell Trio Vacuum Cleaners Recalled

Publié le: 19 août 1993ID du rappel: 93104Catégorie: Produits de ConsommationPays: États-Unis
US
Safety AlertCPSCUSUS

1992 Bissell Trio Vacuum Cleaners Recalled

Recalling Firm: BISSELL

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Motif du rappel / Danger

Laceration

Description du produit & Identification

AUGUST 19, 1993 Release # 93-104 PRODUCT: Approximately 13,000 BISSELL Trio Vac model 3005 (single speed) and model 3005w (canister kit) vacuums manufactured during 1992 and sold nationwide by major retailers through June 1993. PROBLEM: The vacuum's plastic fan may break into pieces causing the housing to crack open and the fan pieces to propel from the vacuum's housing. BISSELL has received 40 reports of such incidents including 12 reported injuries. WHAT TO DO: Consumers who bought BISSELL Trio Vacuums through June 1993 should immediately stop using them and call BISSELL Customer Service at 1-800-237-7691, Monday through Friday, between 8:00 a.m. and 5:00 p.m. (Eastern Time). WASHINGTON, DC -- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), BISSELL, Inc., Grand Rapids, MI, is voluntarily recalling the BISSELL Trio Vac model 3005 (single speed) and model 3005W (canister kit) vacuums manufactured in 1992. These models convert from full-length to hand-held vacuums and have plastic fans. The vacuum's plastic fan may break into pieces causing the housing to crack open and the hard, sharp fan pieces to be propelled from the vacuum's housing. Models with plastic fans were sold through June 1993. BISSELL has received 40 consumer reports of product failures including 12 reports of injuries. While most injuries were minor cuts and bruises to the lower body, two injuries occurred at eye level. Approximately 13,000 vacuums were sold nationwide through major retailers for about $50 or $60, depending on the model. After receiving retailer returns and direct calls from consumers regarding failed fans, BISSELL began a product recall and reported the problem to CPSC. Consumers who bought BISSELL Trio Vacuums through June 1993 should immediately stop using them and check the date stamp. To check the date stamp, remove the dirt collection tank and read the six digit number which appears on the inside of the bottom motor housing. The first two numbers are the year. If the numbers are 93, the vacuum has a metal fan design and does not need to be returned. If the numbers are 92 or no numbers are visible, the vacuum must be returned to BISSELL Inc. Please call BISSELL Customer Service: 1-800-237-7691, Monday through Friday, between 8:00 a.m. and 5:00 p.m. Eastern Time. BISSELL will replace the 1992 vacuums with 1993 vacuums containing a metal fan or provide a full refund of the purchase price. BISSELL has extensive data verifying the integrity of the 1993 fan design. Postage for the returned 1992 vacuums will be reimbursed. The U.S. Consumer Product Safety Commission is announcing this recall as a part of its mission to protect the public from unreasonable risks of injury and death associated with consumer products. The Commission's objective is to reduce the estimated 28.6 million injuries and 21,700 deaths associated each year with the 15,000 different types of consumer products under CPSC's jurisdiction

Produits concernés

BISSELL Trio Vac vacuums

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/1993/1992-Bissell-Trio-Vacuum-Cleaners-Recalled
Title1992 Bissell Trio Vacuum Cleaners Recalled
Hazards › NameLaceration
Products › NameBISSELL Trio Vac vacuums
Products › TypeVacuum Cleaners/Sweepers
Products › Category I D2216
Recall I D5462
Recall Date1993-08-19T00:00:00
DescriptionAUGUST 19, 1993 Release # 93-104 PRODUCT: Approximately 13,000 BISSELL Trio Vac model 3005 (single speed) and model 3005w (canister kit) vacuums manufactured during 1992 and sold nationwide by major retailers through June 1993. PROBLEM: The vacuum's plastic fan may break into pieces causing the housing to crack open and the fan pieces to propel from the vacuum's housing. BISSELL has received 40 reports of such incidents including 12 reported injuries. WHAT TO DO: Consumers who bought BISSELL Trio Vacuums through June 1993 should immediately stop using them and call BISSELL Customer Service at 1-800-237-7691, Monday through Friday, between 8:00 a.m. and 5:00 p.m. (Eastern Time). WASHINGTON, DC -- In cooperation with the U.S. Consumer Product Safety Commission (CPSC), BISSELL, Inc., Grand Rapids, MI, is voluntarily recalling the BISSELL Trio Vac model 3005 (single speed) and model 3005W (canister kit) vacuums manufactured in 1992. These models convert from full-length to hand-held vacuums and have plastic fans. The vacuum's plastic fan may break into pieces causing the housing to crack open and the hard, sharp fan pieces to be propelled from the vacuum's housing. Models with plastic fans were sold through June 1993. BISSELL has received 40 consumer reports of product failures including 12 reports of injuries. While most injuries were minor cuts and bruises to the lower body, two injuries occurred at eye level. Approximately 13,000 vacuums were sold nationwide through major retailers for about $50 or $60, depending on the model. After receiving retailer returns and direct calls from consumers regarding failed fans, BISSELL began a product recall and reported the problem to CPSC. Consumers who bought BISSELL Trio Vacuums through June 1993 should immediately stop using them and check the date stamp. To check the date stamp, remove the dirt collection tank and read the six digit number which appears on the inside of the bottom motor housing. The first two numbers are the year. If the numbers are 93, the vacuum has a metal fan design and does not need to be returned. If the numbers are 92 or no numbers are visible, the vacuum must be returned to BISSELL Inc. Please call BISSELL Customer Service: 1-800-237-7691, Monday through Friday, between 8:00 a.m. and 5:00 p.m. Eastern Time. BISSELL will replace the 1992 vacuums with 1993 vacuums containing a metal fan or provide a full refund of the purchase price. BISSELL has extensive data verifying the integrity of the 1993 fan design. Postage for the returned 1992 vacuums will be reimbursed. The U.S. Consumer Product Safety Commission is announcing this recall as a part of its mission to protect the public from unreasonable risks of injury and death associated with consumer products. The Commission's objective is to reduce the estimated 28.6 million injuries and 21,700 deaths associated each year with the 15,000 different types of consumer products under CPSC's jurisdiction
Recall Number93104
Manufacturers › NameBISSELL
Last Publish Date2015-01-30T00:00:00

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought 1992 Bissell Trio Vacuum Cleaners Recalled?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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  • Entreprise responsableBISSELL
Recall Hazard Severity
Caution (Class III)
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