ZLINE Recalls Gas Ranges Due to Serious Risk of Injury or Death from Carbon Monoxide Poisoning
USZLINE Recalls Gas Ranges Due to Serious Risk of Injury or Death from Carbon Monoxide Poisoning
Motivo del Retiro / Peligro
TranslatedThe oven of the gas ranges can emit dangerous levels of carbon monoxide (CO) while in use, posing a serious risk of injury or death from carbon monoxide poisoning.
Descripción del Producto e Identificación
TranslatedThis recall involves the oven compartment of ZLINE gas ranges with model numbers RG30, RGS-30, RGB-30, RG36, RGS-36, and RGB-36. The ranges were sold in various door colors including black matte, blue gloss, blue matte, DuraSnow, red gloss, red matte and white matte and multiple finishes including stainless steel, black stainless steel and DuraSnow, a cloudy steel finish. The recalled ranges were sold in two sizes, 30 inches and 36 inches. The ZLINE logo is printed on the bottom of the door. The model number is printed on a label on the back of the range. For ranges purchased after 2020, the model number is also printed on a label underneath the right side of the range top, visible when the oven door is open. Only ZLINE gas ranges with these model numbers are included in this recall.
Productos Afectados
TranslatedZLINE 30-inch and 36-inch RG gas ranges
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2023/ZLINE-Recalls-Gas-Ranges-Due-to-Serious-Risk-of-Injury-or-Death-from-Carbon-Monoxide-Poisoning |
| Title | ZLINE Recalls Gas Ranges Due to Serious Risk of Injury or Death from Carbon Monoxide Poisoning |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/RecalledZLINE_RG30_30inchgasrange.jpg |
| Images › 1 › Caption | Recalled ZLINE RG30 (30-inch) gas range |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/RecalledZLINE_RG30_36inchgasrange.jpg |
| Images › 2 › Caption | Recalled ZLINE RG30 (36-inch) gas range |
| Hazards › Name | The oven of the gas ranges can emit dangerous levels of carbon monoxide (CO) while in use, posing a serious risk of injury or death from carbon monoxide poisoning. |
| Injuries › Name | The firm has received 44 reports of carbon monoxide emission, including three reports of consumers seeking medical attention. |
| Products › Name | ZLINE 30-inch and 36-inch RG gas ranges |
| Products › Number Of Units | About 28,000 |
| Recall I D | 9489 |
| Remedies › Name | Consumers should immediately stop using the oven compartment of the recalled ranges until a free repair is available. Consumers may continue to use the range tops which are unaffected by the issue. Contact ZLINE, who is working to develop repairs for all affected units. |
| Importers › Name | ZLINE Kitchen and Bath, of Reno, Nev. |
| Retailers › Name | Best Buy, Lowe's, The Home Depot, The Range Hood Store stores nationwide and online at www.bestbuy.com, www.build.com, www.costco.com, www.homedepot.com, www.therangehoodstore.com, www.overstock.com and www.wayfair.com. The gas ranges were sold from February 2019 through December 2022 for between $2,300 and $5,000. |
| Recall Date | 2022-12-29T00:00:00 |
| Description | This recall involves the oven compartment of ZLINE gas ranges with model numbers RG30, RGS-30, RGB-30, RG36, RGS-36, and RGB-36. The ranges were sold in various door colors including black matte, blue gloss, blue matte, DuraSnow, red gloss, red matte and white matte and multiple finishes including stainless steel, black stainless steel and DuraSnow, a cloudy steel finish. The recalled ranges were sold in two sizes, 30 inches and 36 inches. The ZLINE logo is printed on the bottom of the door. The model number is printed on a label on the back of the range. For ranges purchased after 2020, the model number is also printed on a label underneath the right side of the range top, visible when the oven door is open. Only ZLINE gas ranges with these model numbers are included in this recall. |
| Recall Number | 23083 |
| Remedy Options › Option | Repair |
| Consumer Contact | ZLINE toll-free at 888-359-4482 from 8 a.m. to 7 p.m. ET Monday through Friday, email at ZLINEKitchen@realtimeresults.net or online at zlinekitchen.com/recalls or zlinekitchen.com and click on Recalls for more information. |
| Last Publish Date | 2022-12-29T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought ZLINE Recalls Gas Ranges Due to Serious Risk of Injury or Death from Carbon Monoxide Poisoning?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: ZLINE Recalls Gas Ranges Due to Serious Risk of Injury or Death from Carbon Monoxide Poisoning Check if your household is affected: https://therecallfile.com/es/recalls/zline-recalls-gas-ranges-due-to-serious-risk-of-injury-or-death-from-c/CPSC-23083
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