Zipline Kits Recalled Due to Fall Hazard; Sold Exclusively on Amazon.com by Jugader
USZipline Kits Recalled Due to Fall Hazard; Sold Exclusively on Amazon.com by Jugader
Motivo del Retiro / Peligro
TranslatedThe zipline's stainless-steel cable can break, posing a fall hazard.
Descripción del Producto e Identificación
TranslatedThis recall involves Jugader Zipline Kits containing a cable wire that is 160-foot long and 4-mm thick, a blue trolley, and a hanging plastic seat.
Productos Afectados
TranslatedZipline Kits
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Zipline-Kits-Recalled-Due-to-Fall-Hazard-Sold-Exclusively-on-Amazon-com-by-Jugader |
| Title | Zipline Kits Recalled Due to Fall Hazard; Sold Exclusively on Amazon.com by Jugader |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/ziplinekitcable.png |
| Images › 1 › Caption | Recalled Jugader Zipline Kit Cable and Trolley |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/kitseat.png |
| Images › 2 › Caption | Recalled Jugader Zipline Kit Seat |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/kitcomponents.png |
| Images › 3 › Caption | Recalled Jugader Zipline Kit components |
| Hazards › Name | The zipline's stainless-steel cable can break, posing a fall hazard. |
| Injuries › Name | The firm has received 20 reports of the cable breaking, resulting in nine injuries including lacerations and one broken clavicle. |
| Products › Name | Zipline Kits |
| Products › Number Of Units | About 6,600 |
| Recall I D | 9924 |
| Remedies › Name | Consumers should immediately stop using the recalled zipline kits and contact Jugader for a free repair kit. Consumers must submit a photo of the cable and the trolley or their online purchase order number to receive a free repair kit, including a new cable and updated installation instructions. |
| Importers › Name | Jugader, of China |
| Retailers › Name | Amazon.com from March 2020 through June 2023 for about $140. |
| Recall Date | 2024-04-11T00:00:00 |
| Description | This recall involves Jugader Zipline Kits containing a cable wire that is 160-foot long and 4-mm thick, a blue trolley, and a hanging plastic seat. |
| Recall Number | 24199 |
| Remedy Options › Option | Repair |
| Consumer Contact | Jugader at 800-360-8078, via email at support@Jugader.com, or online at www.jugader.com/recall or www.jugader.com and click on "Recalls" at the top of the page for more information. |
| Last Publish Date | 2024-04-11T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Zipline Kits Recalled Due to Fall Hazard; Sold Exclusively on Amazon.com by Jugader?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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