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Australia ProductsLithium-ion bat...

XO Poppy 10000 mAh Single Power bank Magsafe and POM 5000 mAh MAGPOWER Magnetic Wireless power bank

Publicado: 25 de marzo de 2026ID de Retiro: 8193478d-1087-4009-b95b-5a45c8809c82Categoría: Productos de ConsumoPaís: Australia
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Motivo del Retiro / Peligro

The lithium-ion battery in the power banks may overheat and catch fire.

Descripción del Producto e Identificación

Reason / Defects: The lithium-ion battery in the power banks may overheat and catch fire. Hazards: Risk of serious burn injuries and/or property damage if the power banks overheat and catch fire. What to do: Stop using affected power banks immediately. Do not throw the power bank in the rubbish, home recycling, or public recycling boxes. Return the products to a TK Maxx store for a full refund or dispose of the power banks in accordance with local requirements for disposing of lithium batteries. Confirmation of disposal will be sought prior to processing the refund. Contact TJX Australia Email: info@tjxaustralia.com.au Phone: 1300 768 913 from 9am to 5pm Monday to Friday

Productos Afectados

Magsafe Power banks to charge mobile phones. 1. XO POPPY 10,000 mAh single power bank Magsafe Sold in TK MAXX sores from 1 September to 31 December 2025 Style Numbers: PY-PBK 10M – BW8 – Bow print PY PBK10M – SW3 – Swan print PY PBK10M – LP1 – Leopard print 2. POM 5000 mAh Magpower portable battery and magnetic wireless power bank available in white or black colours Sold in TK MAXX sores from 1 January to 20 February 2026 Style Numbers: P2G-Q28-WT P2G-Q28-BK

Additional Source Details

FieldValue
Guid › #text8193478d-1087-4009-b95b-5a45c8809c82
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/xo-poppy-10000-mah-single-power-bank-magsafe-and-pom-5000-mah-magpower-magnetic-wireless-power-bank
Pub DateWed, 25 Mar 2026 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/XO%20POPPY%2010%2C000%20%20mAh%20single%20power%20bank%20Magsafe.png?itok=EXUzODn2

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought XO Poppy 10000 mAh Single Power bank Magsafe and POM 5000 mAh MAGPOWER Magnetic Wireless power bank?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Resumen

  • Nivel de Riesgo["Lithium-ion batteries","Power supply and storage"]
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Alerta Oficial de la Agencia

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🚨 SAFETY ALERT: XO Poppy 10000 mAh Single Power bank Magsafe and POM 5000 mAh MAGPOWER Magnetic Wireless power bank

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